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Contact Petsense Customer Service

How to Reach a Person at Petsense

Verified Contact Information

Toll-Free Number:

  • 1-844-872-1000
Call Now

Customer Service:

  • 1-888-529-4804
    Petsense Store

Customer Service:

customerservice@petsense.com
Send Message

Petsense Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Petsense Phone Number
1 (844) 872-1000
Average Calls duration
3 minutes
Most Popular Petsense Email Address
customerservice@petsense.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Product/ service, activation/ cancellation, shipping and delivery
View full overview

How to Contact Petsense?

Most Popular Number:

(844) 872-1000
Total calls: 13 Last call: Jun 3, 2026

Petsense’s corporate support is available at the toll-free helpline, (844) 872-1000. The company also has a team of customer care experts to assist clients directly from its store via (888) 529-4804. Users can call them for quick responses to product availability queries and relevant guidance. Moreover, it is a recommended option to contact Petsense customer service for orders, returns, grooming services, and general inquiries.

To communicate with the customer support team via Petsense email, use the address customerservice@petsense.com. This is the only means of written online communication, suitable for non-urgent inquiries. However, users may only prefer it if the matter is general and does not require any sensitive details. In that case, one must consult the Petsense corporate office at 5401 Virginia Way, Brentwood, Tennessee 37027, United States, via mail or in person.

The Petsense hours of operation, as published on the company's Store Locator page, are as follows. From Monday to Friday, users can contact the company agent from 9:00 AM to 8:00 PM. The opening hours for the Petsense offices on Saturday are also the same. However, there is a slight variation in working hours for Petsense customer service on Sunday, as they are between 10:00 AM and 6:00 PM.

The Petsense website is an online platform where all details about the company and its contact options are available. Clients seeking an option to reach the support team online can scroll to the Get in Touch section on the website’s homepage. There, they can find the company’s official helplines and emails for support. To access additional options for personalized help, enter your login credentials to sign into your registered account. For new users, it is recommended that they create an account to access advanced features for assistance.

PissedConsumer Club

Contact Information

Petsense Website:

Petsense Help Center:

Corporate Office Address:

PETSENSE LLC
5401 Virginia Way
Brentwood, Tennessee 37027
United States

Summary of Petsense Customer Service Calls

15 TOTAL
CALLS
03:02 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Petsense?

Product/ Service Question:

  • “Complaining”
  • “Complaint about your bad employees”
  • “Complaint”

Activation/ Cancellation Question:

  • “Cancel order”

Request for Information Question:

  • “I need to speak with someone about a so called salon lead that my wife work with at petsense in [GEOGRAPHIC_DATA] arkansas please call me”

Payments and Charges Question:

  • “Add a receipt”

Shipping and Delivery Question:

  • “Shipping”

Other Question:

  • “Grooming”
  • “No one at store to open”

Compare Petsense Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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