Pets Best Phone Numbers and Emails

Toll-Free Number:

  • (877) 738-7237
  • (877) 738-7237
  • (208) 947-3896
  • (866) 777-1434

Pets Best Email:

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Pets Best Contact Information

Pets Best Website:

Pets Best Online Chat:

Corporate Office Address:

2323 S. Vista Ave. Ste. 100
Boise, Idaho 83705
United States

Other Info (opening hours):

7AM to 7PM (MT) Monday through Friday and 10AM to 2PM (MT) Saturdays.


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Pets Best Rating Based on 2 Reviews

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Summary of Pets Best Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pets Best Customer Service?

Payments and Charges Question:

  • “Talk about paying my bill”
  • “Paybill”

Product/ Service Question:

  • “Insurance”

Cards Question:

  • “Care credit card”

Request for Information Question:

  • “Question on claim”

Staff Question:

  • “Do they still have free vet advice service?”

Other Question:

  • “New customer”


Pets Best Privacy Policy
At Pets Best, know the importance of respecting The Client's privacy and maintaining The Customer's trust. It is important to Pets Best that The User of company services understand the measures have in place to protect The User's personal information. And, of course, need to comply with any laws that require The Company to share with The Customer how Website manage this information. Please read this Notice carefully to understand what Pets Best do. Information regarding The Client's dealings with Website including policy information, claims history, premiums and payment information. When The User of Website are no longer Pets Best's' customer, Website continue to share The User's information as described in this Notice. Website also collect personal information from others, such as affiliates, or joint marketing partners or lead providers. Pets Best do not sell The Client's personal information to anyone, for any reason. But all financial companies need to share customers' personal information to run their everyday business.
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Pets Best FAQ
A waiting period refers to the amount of time after enrolling before coverage is provided. Pets Best offers some of the shortest waiting periods in the industry: just 3 days following the policy effective date for accidents, 14 days for illnesses, and 6 months for cruciate ligament events and any related conditions. Routine care plans can be used the day after The User of company services enroll. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best has no upper age limits, so The User can insure The Client's dog or cat at any age over 7 weeks. As The Client's pet ages, more medical problems may develop and the need for pet health insurance will likely increase. Chronic disorders and medical problems that wouldn't be dangerous when young can be easily life threatening as The User's pet grows older. The Client of Pets Best may enroll The Customer's dog or cat as early as 7 weeks of age.
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Customer Care

Pets Best Pros and Cons

Pros: Cheap

Cons: Will never approve a claim

Pets Best reviews and complaints

Pets Best is ranked 68 out of 391 in Animal Services category

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