Contact Pets Best Customer Service
Pets Best Phone Numbers and Emails
Toll-Free Number:
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(877) 738-7237
Customer Service:
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(888) 217-2731Pet Health Insurance
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(888) 349-2520Veterinary Services Team
General Info:
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(208) 947-3896
Pets Best Emails:
How to Contact Pets Best Customer Service?
Most Popular Number:
| Total calls: 48 | Issues resolved: 4 | Last call: Mar 27, 2025 |
Pets Best Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Pets Best is 8777387237. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Pets Best may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Pets Best is 8777387237. 74% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Pets Best may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call Pets Best mainly because of request for information, activation/ cancellation, payments and charges.
24% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Pets Best is benefits@petsbest.com. 80% of customers use this email address to address their issues and concerns.
Contact Information
Pets Best Website:
Pets Best Help Center:
Corporate Office Address:
Other Info (opening hours):
Operating Hours (MST):
Monday - Friday: 6:00AM-7:00PM
Saturday: 6:00AM-2:00PM
Physical Address:
Pets Best Insurance Services, LLC
10840 Ballantyne Commons Parkway
Charlotte, NC 28277
Fax:
Summary of Pets Best Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pets Best?
Payments and Charges Question:
- “Pay bill”
- “Change in payment method”
- “I need to submit my bills from my pet”
Request for Information Question:
- “Check on claim”
- “Question about coverage start date”
- “Information?”
Activation/ Cancellation Question:
- “Cancellation”
- “Renew policy”
- “I have to cancel my insurance”
Product/ Service Question:
- “Very upset”
- “Insurance coverage”
- “Insurance”
Return/ Replace Question:
- “Claim incorrect”
Account Question:
- “Update on my account”
Refund Question:
- “Never subcribed, purchased. Demand refund for being charged 37.97 twice.”
Cards Question:
- “Care credit card”
Staff Question:
- “Do they still have free vet advice service?”
Other Question:
- “Auote”
- “Our dog Cody has a torn femur and is requiring surgery. He is currently at the Vet”
- “Claim”
Compare Pets Best Customer Service To
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