Contact Pets Best Customer Service
Pets Best Phone Numbers and Emails
Toll-Free Number:
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(877) 738-7237
Customer Service:
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(888) 217-2731Pet Health Insurance
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(888) 349-2520Veterinary Services Team
General Info:
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(208) 947-3896
Pets Best Emails:
Pets Best Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Pets Best is 8777387237. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Pets Best may ask you for the following information to identify you as a customer: email, phone number or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Pets Best is 8777387237. 73% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Pets Best may ask you for the following information to identify you as a customer: email, phone number or address.
People call Pets Best mainly because of activation/ cancellation, product/ service, payments and charges.
The best email to contact Pets Best is benefits@petsbest.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Pets Best Website:
Pets Best Help Center:
Corporate Office Address:
Other Info (opening hours):
Operating Hours (MST):
Monday - Friday: 6:00AM-7:00PM
Saturday: 6:00AM-2:00PM
Physical Address:
Pets Best Insurance Services, LLC
10840 Ballantyne Commons Parkway
Charlotte, NC 28277
Fax:
Summary of Pets Best Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pets Best?
Payments and Charges Question:
- “Change in payment method”
- “I need to submit my bills from my pet”
- “Billing”
Activation/ Cancellation Question:
- “Cancellation”
- “Renew policy”
- “I have to cancel my insurance”
Product/ Service Question:
- “Insurance coverage”
- “Insurance”
Account Question:
- “Update on my account”
Refund Question:
- “Never subcribed, purchased. Demand refund for being charged 37.97 twice.”
Cards Question:
- “Care credit card”
Request for Information Question:
- “Question on claim”
Staff Question:
- “Do they still have free vet advice service?”
Other Question:
- “Auote”
- “Information?”
- “Our dog Cody has a torn femur and is requiring surgery. He is currently at the Vet”
Compare Pets Best To
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