I bought a bulldog from local Petland.She was in store after purchased a week with no vet care.
I demanded the get vet care immediately. So they took her to their vet and the vet was instructed by Petland no to talk to me. She was real asked from vet. All I could get was a letter from their vet stating she was ok they weren't allowed to give me records.
She was my dog just under their warranty care!! She is 8 months old now she has blood in stool been to three vets , called for help from Petland called local store where purchased I had to drive 1 hour and half to their vet needed approval asap.her app was in 2 hrs spent all day their. Then yelled at by warranty lady not to call corporate or local store again. All they care about is money not animal .
Nobody from corporate will call back.Sick dog for 4 months.
More Review Details
|Layout of Store|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Discounts and Special Offers|
- Reason of review:
- Poor customer service
- Product or service
- Review category
- Pet Stores
Author wants to be contacted by the company. Learn more ›