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Contact Petkit Customer Service

How to Reach a Person at Petkit

Verified Contact Information

Toll-Free Number:

  • 1-888-851-2770
Call Now
Send Message

Customer Service:

  • 1-909-895-7741
    Booking Service

Customer Service:

ambassadors@petkit.com
Ambassadors
return@petkit.com
Return
support@petkit.com

General Info:

info@petkit.com

Legal:

service@petkit.com

Media:

marketing@petkit.com
PR Inquiries

Sales/ Reservations:

sales@petkit.com

Petkit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Petkit Phone Number
1 (888) 851-2770
Average Calls duration
1 minute
Most Popular Petkit Email Address
support@petkit.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
75% phone, 25% email
Common Reasons for Contact
Activation/ cancellation and return/ replace
View full overview

How to Contact Petkit?

Most Popular Number:

(888) 851-2770

Petkit's customer service phone number is (888) 851-2770. The support team provides specialists with information related to the bundles' availability, types, warranties, and other relevant details. When you need to contact the sales team, please call the telephone number (909) 895-7741. This is the line of the booking service that you can use to manage orders and get a refund.

Petkit email is support@petkit.com. This is the inbox to receive assistance from the customer care team. The other inbox for help is sales@petkit.com. Clients can use the email address to solve all types of issues and receive photos of accessories, delivery details, or information about the billing. If you are not satisfied with the quality, please return the item using the email address return@petkit.com. All types of business issues can be addressed at info@petkit.com.

Petkit's customer care team hours are Monday through Sunday, from 9 a.m. to 12 p.m. and from 1 a.m. to 6 a.m. CST. The shop's operating hours are from 9 a.m. to 6 p.m. CST. The schedule can change during the national holidays or the weekends of Petkit specialists. You can review the official website publications to check the actual working hours.

The Petkit website enables visitors to discover products for pets. You can open the site and choose the type of accessories you are looking for. The official platform enables you to create an account, manage orders, and view delivery dates online. You can select the Shop icon to discover the variety and quality of their offers. The FAQ section is created specifically for customers to provide information when Petkit customer service is outside of the office.

PissedConsumer Club

Contact Information

Petkit Website:

Petkit Help Center:

Corporate Office Address:

Petkit Ltd.
657 Brea Canyon Rd ste 5
Walnut, California 91789
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm


Customer Service Hours (CST):

Monday - Sunday: 9:00am - 12:00pm and 1:00am - 6:00

More contact details

Summary of Petkit Customer Service Calls

3 TOTAL
CALLS
00:53 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Petkit?

Activation/ Cancellation Question:

  • “Cancellation”

Return/ Replace Question:

  • “I need to return my PuraMax 2”

Compare Petkit Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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