Contact Petite Plume Customer Service

The company cares about a personalized approach in resolving various matters, so it provides separate Petite Plume email addresses, each covering certain needs. To receive customer support regarding the purchase experience, use info@petite-plume.com. Are you going to become a bride and need a special model? Direct bridal inquiries to bridal@petite-plume.com. If you wish to work in the company as a customer support manager or other specialist, ask about available positions and career opportunities at careers@petite-plume.com. The rest of the Petite Plume contacts for written communication are available on the “Contact us” page.

The Petite Plume headquarters is located in the United States at 825 Green Bay Rd., Suite 270 Wilmette, Illinois 60091, United States. This is the central hub from where marketing, sales, customer support, and other operations are managed. Regarding returns, they are accepted at the following Petite Plume address: Petite Plume Returns 2200 Decatur Street, Richmond, VA 23224.

The Petite Plume customer service managers accept applications and assist with a wide range of matters Monday through Friday from 8 a.m. to 5 p.m. CST. Phone lines are typically less busy between 9 a.m. and 11 a.m. and between 2 p.m. and 4 p.m. on weekdays. So, we recommend calling during the mentioned times.

To communicate with the online store’s specialist through the Petite Plume website, navigate to the bottom menu, and in the left column, follow the “Contact us” hyperlink. This action will open a separate page where you can click on the necessary email hyperlink to contact Petite Plume in writing. If you need to make your inquiry personalized, fill out a contact form in the “Contact” block. Does the phone support the preferred format of communication? Then click on the support number.