Contact Petcube Customer Service
Petcube Phone Numbers and Emails
General Info:
-
(415) 926-3169
Petcube Emails:
Petcube Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Petcube is 4159263169.
The longest wait times are on Thursday and Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Petcube mainly because of product/ service, activation/ cancellation and account.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Petcube is 4159263169.
The longest wait times are on Thursday and Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Petcube mainly because of product/ service, activation/ cancellation and account.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Petcube is support@petcube.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Petcube Website:
Petcube Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Petcube Polska Sp. z o.o.
Władysława Łokietka 16A/12
Kraków 30-010 Poland
Address to Opt-out:
2711 Centerville Rd., Ste 400
Wilmington, DE 19808
How Good is Petcube's Customer Service?
Summary of Petcube Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Petcube?
Product/ Service Question:
- “Petcube stopped working, followed directions to uninstall but won’t let me use my emailNow”
- “Connect wifi”
- “Non working device”
Account Question:
- “I can't get into my account to view”
- “Account login”
- “Promo code and charged full price”
Activation/ Cancellation Question:
- “Renew”
- “Cancel emergency fund subscription”
- “Trying to cancel subscription”
Request for Information Question:
- “Customer support”
- “I need to speak to a representative to reset up my pet cube it just stopped working”
- “Question regarding past videos”
Payments and Charges Question:
- “Recent transactions”
- “You keep charging me”
- “They took a whole year payment without my consent”
Staff Question:
- “Start service”
- “Because I have paid my service every month and it's saying I haven't”
Cards Question:
- “I have a new card my old card I reported it stolen”
Return/ Replace Question:
- “Return information”
Refund Question:
- “Refund”
Other Question:
- “My dog died because I wasn't covered after I was told I was covered then denied”
- “Yes”
- “Need reset key”
Compare Petcube Customer Service To
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