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3.0

Animals were healthy. The blond short haired girl (manager) was very rude and snarky to my family and to her employees.

She talked to me like I was *** just because I had some turtle related questions, then scolded another employee for checking his phone. We decided not to get the turtle and a few moments later I saw her (the manager) sitting on a stool looking at her phone. Very unprofessional, especially after yelling at someone else for the same thing. Always short staffed.

And the staff thats there always is doing 100 different tasks at once and its very stressfull to see that. Also the manager has tattoos all over her and blue in her hair amd another employee has bright red hair and always has her cleavage hanging out.

Very innapropriate fpr work. Made me and my mom alittle uncomfortable.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: 7721 Mentor Ave, Mentor, OH 44060, USA

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Petco

Thank you for bringing this to our attention and we apologize for the experience. Can you please contact our Customer Support at (877) 738-6742 so that we can have our team look into this?

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