Contact Pet Gear Customer Service
How to Reach a Person at Pet Gear
Verified Contact Information
Toll-Free Number:
-
1-877-752-9123
Pet Gear Email:
Customer Service
Pet Gear Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Pet Gear Phone Number
1 (877) 752-9123
Average Calls duration
24 seconds
Most Popular Pet Gear Email Address
customerservice@petgearinc.com
Issue Resolution Rate
Low (17% reported full resolution)
Pet Gear Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Pet Gear Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Pet Gear Phone Number | 1 (877) 752-9123 |
| Average Calls duration | 24 seconds |
| Most Popular Pet Gear Email Address | customerservice@petgearinc.com |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Pet Gear Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Request for information, product/ service and return/ replace |
Call Volume by Day
Contact Information
Pet Gear Website:
Pet Gear Help Center:
Corporate Office Address:
Pet Gear
192 Sheldon Avenue.
West Rutland,
Vermont
05777
United States
Summary of Pet Gear Customer Service Calls
36
TOTAL
CALLS
CALLS
00:24
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pet Gear?
Request for Information Question:
- “Order enquiry”
- “I would like to speak to the CEO today”
- “Questions about stroller”
Product/ Service Question:
- “I have insurance on a pet stroller it's damage”
- “Snap on lock piece broke off”
- “Broken pet stroller”
Return/ Replace Question:
- “Need only three tire replacements for my Jogging Stroller”
Other Question:
- “Parts”
- “Will not say”
- “Trying to find supertrax mats for my dog ramps”
Compare Pet Gear Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Pet Gear