The company has published two helplines to reach its agents for different purposes. Users requesting general information can call the Pet Circle phone number +61-130-060-8003 between business hours. Those consulting for a legal or privacy inquiry can use +61-180-095-1130 to contact. Pet Circle customer service efficiently handles client requests via these helplines between 7:00 AM and 10:00 PM AEST.
To reach the company agents via the Pet Circle contact email, use the one for the department of your concern among the available ones. Clients with privacy inquiries can reach out via privacy@petcircle.com.au. The email privacy@petcircleinsurance.com.au has also been published to reach the legal department for similar purposes. For sales and reservations, submit a request to sales@petcircle.com.au between business hours. Lastly, media@petcircle.com.au is the Pet Circle email for media-related concerns. To ensure efficient assistance, provide a clear and concise subject line with the email and explain the issue in detail.
Customers can consult the company agents online via the Pet Circle chat. To do so, visit the official website and click on the Help button on the bottom right corner of the homepage. That will direct you to initiate a chat with the business agent. This option is only available between 7:00 AM and 10:00 PM. Those seeking assistance outside working hours can explore other consultation methods or browse the featured information on the Pet Circle website for self-help.
The company headquarters, Millell Pty Ltd., is in Australia at PO BOX 14, Alexandria, NSW 1435 Level 7/9 Castlereagh Street, Sydney, New South Wales 2000. An in-person consultation in the Pet Circle office is best for issues that are too complex to resolve online. Users who are reluctant to discuss general queries and concerns can also visit the company headquarters for better communication. If that seems inconvenient, send a letter to the Pet Circle address Millell Pty Ltd., PO BOX 14, Alexandria, NSW 1435, and expect your issue to be resolved within a few days or weeks.
