Contact Pet Bucket Customer Service
How to Reach a Person at Pet Bucket
Verified Contact Information
Toll-Free Number:
-
1-855-908-4010USA
Customer Service:
-
+6 128 103 4264Australia
-
+44 800 808 5840United Kingdom
Pet Bucket Email:
Customer Service
Pet Bucket Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Pet Bucket Phone Number
1 (855) 908-4010
Average Hold Time
00:00:22
Average Calls duration
2 minutes
Most Popular Pet Bucket Email Address
support@petbucket.com
Pet Bucket Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Call Volume by Day
View full overview ›
Pet Bucket Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Pet Bucket Phone Number | 1 (855) 908-4010 |
| Average Hold Time | 00:00:22 |
| Average Calls duration | 2 minutes |
| Most Popular Pet Bucket Email Address | support@petbucket.com |
| Pet Bucket Live Agent Availability | 9% of callers successfully reach a real person |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Request for information, payments and charges |
Call Volume by Day
Contact Information
Pet Bucket Website:
Pet Bucket Help Center:
Corporate Office Address:
Pet Bucket Ltd
BTC Bessemer Drive
Stevenage,
England
SG1 2DX
United Kingdom
Summary of Pet Bucket Customer Service Calls
52
TOTAL
CALLS
CALLS
02:07
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pet Bucket?
Shipping and Delivery Question:
- “Delivery issue”
- “Haven’t received my packages”
- “Have not received order”
Request for Information Question:
- “Place an order”
- “My order they’re Want confirmation by me sending a picture of my debit card with me in it, but the problem is it’s an electronic transaction from my Venmo account they said they’re gonna cancel my order if I don’t provide this I need help her”
- “I have a question”
Payments and Charges Question:
- “Payment concerns”
- “Sent wrong amount of what I ordered.”
- “Coupon”
Account Question:
- “Hard time with password”
- “Money has already been taken from my account, now I have an email requesting more information. I want to cancel this order immediately”
Return/ Replace Question:
- “Not recognizing correct credit card information”
Activation/ Cancellation Question:
- “I ordered a prescription for my dog. I want to cancel the order.”
Other Question:
- “Haven’t received my order”
- “Trying to order Simparica Trio”
- “? Order”
Compare Pet Bucket Customer Service To
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Pet Bucket