Perusall’s customer service number, (857) 576-0720, is the only official helpline. Consumers with all general or specific concerns can reach business agents via this helpline for efficient assistance during working hours. However, it may not be the most ideal option for complex issues, especially those that require additional details to be supported. In such cases, customers can email the agents or contact them in person at the company's head office.
Like the published helpline, Perusall’s support handles all issues and inquiries via a single email address, support@perusall.com. Clients with any queries or concerns can submit a request via this email, and the agent will respond within one business day. Sending a letter to the company headquarters is also a safer alternative for written communication, ideal for confidential and sensitive matters. To do so, use the address 2028 E Ben White Blvd, Suite 240-4400, Austin, Texas 78741, United States.
Perusall’s help is available Monday through Friday from 9:00 AM to 5:00 PM CST. However, users must consult via the most suitable means and provide all the details to support their claim for better services. Those who are unable to receive timely responses to their requests may consider browsing the self-help information on the company's website. If an issue arises on a weekend, send an email.
Perusall’s website is a platform that offers a comprehensive knowledge base, including detailed guides for students and instructors, as well as other self-help resources. Customers with general queries can consult it or browse the FAQs for self-assistance at any time. Those seeking personalized help can log in to their registered account on the website to access support options. The website also features links to reach Perusall customer service on LinkedIn, Facebook, Instagram, and Threads for updates and assistance.
