Clients may note that support via the Perkbox phone number is currently unavailable. Therefore, they must use other alternative methods when reaching out for information and assistance. For instance, sending an email to the customer care team or submitting the Perkbox contact form is the best option to relay specific and technical issues. Those seeking to resolve a complex matter can meet the agents in person at the Perkbox corporate office for better assistance.
Clients can use one of the two available options to contact the customer care team based on their purpose. The Perkbox email, help-me@perkbox.com, is for general information and assistance. Those consulting for legal or privacy issues can contact Perkbox support at privacy@perkbox.com. Once they submit the request, the company agent will review it and respond within a few hours. However, the responses can take longer during periods of high request volume, requiring customers to be patient.
Those who need to consult the support team in person can visit the Perkbox address, 6 Devonshire Square, London, England EC2M 4YE, United Kingdom. The customer care team is available at the company headquarters during standard business hours. However, consulting them in person is not always recommended, especially if the problem can be resolved online. Those facing a critical or sensitive issue can arrive at the head office or send a letter for secure communication.
The Perkbox contact hours for online and in-person consultation are from 9:00 AM to 5:00 PM GMT Monday through Friday. All requests submitted during this time get efficiently addressed regardless of the means. In contrast, those sharing their queries or concerns outside working hours can expect a response on the next business day.
Users seeking online assistance can contact the employee experience experts by completing the form on the company's official website. That will require them to provide their full name, email address, phone number, seniority status, company name, size, and other details. In addition to this form, Perkbox customer service also receives questions, comments, and feedback through calls, emails, or web chat during working hours. Consumers can also explore the Help Center page for articles and resources covering the most common topics. The links to follow Perkbox on Facebook, X, Instagram, and LinkedIn are also available on the website.
