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Contact Perk Customer Service

Perk Phone Numbers and Emails

Customer Service:

  • +1 519 827 1999
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Perk Emails:

General Info
support@perk.com
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Perk Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Perk is 15198271999.

  • The longest wait times are on Monday, while the shortest are on Thursday and Sunday.

  • Be prepared for the call as Perk may ask you for the following information to identify you as a customer: phone number.

View full overview ›
PissedConsumer Club

Contact Information

Perk Website:

Perk Help Center:

Corporate Office Address:

Perk.com
720 Brazos Street Suite 1100,
Austin, Texas 78701
United States

Other Info (opening hours):

Perk.Com Canada Inc.

487 Riverbend Dr #102,

Kitchener, ON N2K 3S3

More contact details

Fax:

519-833-9872

Perk Rating Based on 6 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Billing Practices
Value for money

Rating stats

Rating trend

How Good is Perk's Customer Service?

James M Eit
James M Eit
Feels Satisfied | Apr 24, 2024

It worked out well

Read full quote
Michael M Gnr
Michael M Gnr
Feels Disappointed | Jan 07, 2024

No one ever contacted me. Customer service sucks. Wrong fit on pants wanted to return buy more but no one ever reached out.

Read full quote

Summary of Perk Customer Service Calls

75 TOTAL
CALLS
00:00 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Perk?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Cant printout return form”

Shipping and Delivery Question:

  • “Size measurement”
  • “Size question”
  • “I believe you have the wrong address on file.”

Request for Information Question:

  • “Need help”
  • “Checking on an exchange item”
  • “I have some questions”

Payments and Charges Question:

  • “Was charged incorrectly”
  • “Check in my credit on returned item”

Refund Question:

  • “Refund”

Account Question:

  • “Why they haven't credit my account when I sent the package back”
  • “Can't log in”

Cards Question:

  • “Can't load card in wallet and I nfo will not update”

Staff Question:

  • “Customer service”

Website/ Application Question:

  • “Trying to place an order online and it's not going through.”

Product/ Service Question:

  • “Travel error”

Other Question:

  • “Info”
  • “Pants are too small”
  • “Lost order”

About

Summary

Perk, Inc. is a cloud-based mobile rewards platform. It was founded by Roj Niyogi and Adam Salamon in 2012. The headquarters is based in Austin, Texas, United States. There are also offices in Palo Alto, California and Bangalore, Karnataka. The platform is designed to create a better relationship between advertisers, consumers, and publishers in Canada, United States, and India. Members can get Perk Points when shopping, playing social games, watching videos, and completing orders. Perk Points can be redeemed for electronics, airline miles, gift cards, and cash. It is also possible to make donations to numerous charities and causes. Perk has a free application for mobile devices with Android and Apple operating systems.

Perk reviews and complaints

Perk is ranked 161 out of 442 in Gift Cards, Rewards and Cashbacks category

Compare Perk Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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