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Contact Perfect World Customer Service

How to Reach a Person at Perfect World

Verified Contact Information

Customer Service Number:

  • 1-650-590-7700
Call Now
Send Message

Jobs/ Career:

careers@perfectworld.com

Legal:

dmca@perfectworld.com
DMCA Inquiries
privacy@perfectworld.com
Privacy Inquiries
legal@perfectworld.com

Media:

pr@perfectworld.com
Press Inquiries
tos@perfectworld.com
Account Questions
support@perfectworld.com

Perfect World Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Perfect World Phone Number
1 (650) 590-7700
Average Calls duration
1 minute
Most Popular Perfect World Email Address
support@perfectworld.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
77% phone, 23% email
Common Reasons for Contact
Account, payments and charges
View full overview
PissedConsumer Club

Contact Information

Perfect World Website:

Perfect World Help Center:

Corporate Office Address:

Perfect World Entertainment Inc.
100 Redwood Shores Parkway, 2nd Fl.
Redwood City, California 94065
United States

Fax:

+1(650) 591-1211

Summary of Perfect World Customer Service Calls

10 TOTAL
CALLS
00:46 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Perfect World?

Account Question:

  • “Lost access to account”
  • “I am banned wtf! Never donw anything wrong and I have lifetime sub!!!!!”
  • “Permabaned account”

Payments and Charges Question:

  • “Unauthorized payment”

Shipping and Delivery Question:

  • “I made a purchase of your product and l paid $104 that includes shipping cost. Its past the delivery time and l have nlneithrr receiv3d the item nor sny readon why yhe priduct have not bern delivered yo mr. I want an explanstion gir the non recript”

Cards Question:

  • “Someone used my credit card to apply i didnot apply for this need it canceled immediately”

Other Question:

  • “Is this perfect World entertainment because I’m Calling About Star Trek online”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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