Contact Perfect World Customer Service
How to Reach a Person at Perfect World
Verified Contact Information
Customer Service Number:
-
1-650-590-7700
Jobs/ Career:
careers@perfectworld.com
Legal:
dmca@perfectworld.com
DMCA Inquiries
privacy@perfectworld.com
Privacy Inquiries
Media:
Perfect World Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Perfect World Phone Number
1 (650) 590-7700
Average Calls duration
1 minute
Most Popular Perfect World Email Address
support@perfectworld.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
77% phone, 23% email
Common Reasons for Contact
Account, payments and charges
Perfect World Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Perfect World Phone Number | 1 (650) 590-7700 |
| Average Calls duration | 1 minute |
| Most Popular Perfect World Email Address | support@perfectworld.com |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Account, payments and charges |
Contact Information
Perfect World Website:
Perfect World Help Center:
Corporate Office Address:
Perfect World Entertainment Inc.
100 Redwood Shores Parkway, 2nd Fl.
Redwood City,
California
94065
United States
Fax:
+1(650) 591-1211
Summary of Perfect World Customer Service Calls
10
TOTAL
CALLS
CALLS
00:46
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Perfect World?
Account Question:
- “Lost access to account”
- “I am banned wtf! Never donw anything wrong and I have lifetime sub!!!!!”
- “Permabaned account”
Payments and Charges Question:
- “Unauthorized payment”
Shipping and Delivery Question:
- “I made a purchase of your product and l paid $104 that includes shipping cost. Its past the delivery time and l have nlneithrr receiv3d the item nor sny readon why yhe priduct have not bern delivered yo mr. I want an explanstion gir the non recript”
Cards Question:
- “Someone used my credit card to apply i didnot apply for this need it canceled immediately”
Other Question:
- “Is this perfect World entertainment because I’m Calling About Star Trek online”
Perfect World