Pepperfry - Poor quality product and Uncourteous technician

10 of 292 Pepperfry reviews

i ordered online a single box bed from peperfry ,after receiving it i found out its cheap quality and impractical manufacturing .On top of that when i asked the technician to correct it , he was very reluctant to do it and did only when pleaded for several minutes.he left all the cluttered of bed packing in my house as it is .

he did not even though of keeping the big carton boxes outside my house .

on other hand i bought a double bed from evoke, which is also a online company .I had a wonderful experience in terms of product and their technicians, who were so cutaneous and helpful.so i suggest pepperfry should give their employees better training so they know how to be polite to their customers!

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Reason of review:
Poor customer service
Preferred solution:
should train their employees to be polite and helpful to their customers.
Product or service
Both Product And Service Is Bad
Review category
Furniture and Decor
review #989724
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10 of 292 Pepperfry reviews
PepperfryCares

Jan 12 #1269753 Mumbai, Maharashtra, India

Pepperfry verified representative

Hi, we are sorry to hear your experience. Request you to share your order number so that we can track it down and address your concern accordingly.

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PepperfryCares

Jan 16 #1271587 Mumbai, Maharashtra, India

Pepperfry verified representative

Thank you for sharing the order #, we are already working on your concern and we assure you to resolve this at the earliest.

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