Resolved: Pepperfry - Order Return not acceptable!!!
I am resolving the issue as per our conversation over phone. Hope the amount will be credited to account (Pepperfry/Bank account not sure) quickly.
Hi,
My order#30188****. I have ordered Tupperware water bottles.
I have received the order but the color of the bottles are not as shown in the picture. Also bottles are very small than my imagination. I did not like the product. I wanted to return the product.
As there is no return option in orders section, i have contacted customer care.They are not ready to take the product return and stated that itโs a Standard product there is no chance of returning the product!!!?
I had told them that if they are concerned with courier charges that were spent towards the order I am ready to bear courier charges. Still its denied.
Kindly help me to return the product. Itโs a learning for me not to buy from pepperfry. I do purchase lot of goods online but I never faced such an experience from any provider. Damn ***.
Kindly help!
Satish
Reason of review: Not as described/ advertised.
Preferred solution: Full refund.
Pepperfry Cons: Poor replacement service, Unethical behavior, No accountability, Customer service.
Location: Hyderabad, Andhra Pradesh
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Dear Satish,
We hope the conversation was helpful.
As discussed , please refer your e-mail address for an update on the concern.
Regards
Team Pepperfry
Wow.. that was fast! Thanks for responding quickly Mr.Abhishek.
I am going to send pic shortly.