126 views
New Reviewer
Resolved
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
Updated by user Dec 14, 2015

I am resolving the issue as per our conversation over phone. Hope the amount will be credited to account (Pepperfry/Bank account not sure) quickly.

Original review posted by user Dec 14, 2015

Hi,

My order#30188****. I have ordered Tupperware water bottles.

I have received the order but the color of the bottles are not as shown in the picture. Also bottles are very small than my imagination. I did not like the product. I wanted to return the product.

As there is no return option in orders section, i have contacted customer care.They are not ready to take the product return and stated that itโ€™s a Standard product there is no chance of returning the product!!!?

I had told them that if they are concerned with courier charges that were spent towards the order I am ready to bear courier charges. Still its denied.

Kindly help me to return the product. Itโ€™s a learning for me not to buy from pepperfry. I do purchase lot of goods online but I never faced such an experience from any provider. Damn ***.

Kindly help!

Satish

Reason of review: Not as described/ advertised.

Preferred solution: Full refund.

Pepperfry Cons: Poor replacement service, Unethical behavior, No accountability, Customer service.

Location: Hyderabad, Andhra Pradesh

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
PepperfryCares

Dear Satish,

We hope the conversation was helpful.

As discussed , please refer your e-mail address for an update on the concern.

Regards

Team Pepperfry

Ajani Myk
reply icon Replying to comment of PepperfryCares

Wow.. that was fast! Thanks for responding quickly Mr.Abhishek.

I am going to send pic shortly.

Pepperfry Reviews

  1. 458 reviews
  2. 147 reviews
  3. 30 reviews
  4. 11 reviews
  5. 3 reviews
Pepperfry reviews