Pepperfry - Bad Experience - Stay away for now

209 of 292 Pepperfry reviews

1. Problem while purchasing - their website went down. Existing order failed. Had to restart from scratch.

2. Bad Tracking System - their tracking system is useless. Only says when it will be shipped. Doesn't update for several days.

3. Not delivered after 20 days - I ordered 2 items. One was delivered after 15 days. 2nd item is not delivered even after 20 days.

4.Little bit of scam - Bought a chair which turned out to be a mini-chair ( as in too small to sit on it). They refuse to refund it because the size details were in their website.

http://waikhom.me/pepperfry-review-why-you-shouldnt-buy-from-pepperfry-com-yet/

This review is a subjective opinion of a user.
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Advertised vs Delivered
Price Affordability
Delivery Service
Product or Service Quality
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Warranty
Website
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  • What I liked
    • Collection of items
    • Website
  • What I disliked
      No items

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$7
Product or service
Chair
Review category
Furniture and Decor
review #609793
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209 of 292 Pepperfry reviews
Britto

Mar 22, 2015 #961876 Chennai, Tamil Nadu, India

I ordered one tree and moon wall art painting at a cost of Rs999/ from pepperfry vide Order No 300876421 in March 2015 thinking that it is of good quality but what I got was sone sub std product not worth for RS999/ . Its cost will not be more than Rs150-100. When I raised the issue they did not bother and refused to take back/ refund the money. I ask all consumer to be careful with this store before buying

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