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Contact Penzeys Spices Customer Service

Penzeys Spices Phone Numbers and Emails

Toll-Free Number:

  • (800) 741-7787
Call customer service
Send Message

Customer Service:

  • (414) 882-8752
  • (414) 760-7337

Penzeys Spices Emails:

Accessibility
Complaints/ Feedback
Customer Service
Orders, Store Location Suggestion
Legal
Privacy Inquiries
Technical Support
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How to Contact Penzeys Spices?

Most Popular Number:

(800) 741-7787
Total calls: 19 Issues resolved: 2 Last call: Jul 12, 2025
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PissedConsumer Reporter

Penzeys Spices customer service phone number is (800) 741-7787. Call this line if you have general questions about spices and recipes and need to address other consumer inquiries. You can also call this umber if you want to share your experience about visiting one of the corporate stores.
If you choose to contact the company by phone, avoid calling Penzeys Spices support on Wednesday as this is the busiest day of the week.

Penzeys Spices email address is customerservice@penzeys.com. If you have questions about your order, drop a line at myorder@penzeys.com. If you have issues navigating the Penzeys Spices website, send a message to accessibility@penzeys.com while the corporate tech team can be reached at tech@penzeys.com.
If you want to share your experience with the company and submit a complaint or feedback, shoot a note at mystorevisit@penzeys.com.

The corporate office is based in Wisconsin. Penzeys Spices address is 12001 W. Capitol Drive, Wauwatosa, Wisconsin 53222, United States. If you need to get in touch with the company offline, feel free to direct your correspondence to the main office.

Penzeys Spices call center operates Monday through Friday from 8 am to 5 pm CST. On Saturday, support agents are available between 9 am and 3 pm CST. Penzeys Spices support team also operates on Sundays from 11 am to 4 pm CST. Please note that the usual hours of operation can be affected by holidays.

Penzeys Spices website doesn’t have an option of reaching out to the customer care department. However, you can get in touch with the support team via email or phone. To see the full list of Penzeys Spices contact details please go to the “Contact Us” page of the company’s website.

Penzeys Spices Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Penzeys Spices is 8007417787. 76% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Saturday and Monday. The average call time is 1 minute.

  • Be prepared for the call as Penzeys Spices may ask you for the following information to identify you as a customer: first and last name or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Penzeys Spices Website:

Penzeys Spices Help Center:

Corporate Office Address:

Penzeys Spices
12001 W. Capitol Drive
Wauwatosa, Wisconsin 53222
United States

Other Info (opening hours):

Hours (CST):

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: 11:00 AM - 4:00 PM

More contact details

Penzeys Spices Rating Based on 7 Reviews

Rating details

3.9
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Advertised vs Delivered

Rating stats

Rating trend

How Good is Penzeys Spices's Customer Service?

Dakhari Wad
Dakhari Wad
Feels Satisfied | Aug 31, 2023

I have always loved Penzey’s , I just happened to click on pissed customer by mistake. I was just having trouble ordering on line. Was NEVER PISSED

Read full quote
Irene T Rry
Irene T Rry
Feels Satisfied | Mar 11, 2023

Penzeys has superior customer service.

Read full quote

Summary of Penzeys Spices Customer Service Calls

25 TOTAL
CALLS
00:58 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Penzeys Spices?

Cards Question:

  • “My gift card is not working”
  • “Lost gift card”

Request for Information Question:

  • “Request a catalog”
  • “Place order”

Product/ Service Question:

  • “Working at the warehouse in Wauwatosa part time .my work schedule. form to put in my hours for the week of December 9th was never sent to my phone for filling out. please send that out as soon as possible.”
  • “Order assistance”

Return/ Replace Question:

  • “Return needed”
  • “Buy products/trouble changing password”

Other Question:

  • “Recipe”
  • “Order spices”
  • “Add to order placed”

Compare Penzeys Spices Customer Service To

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