Addison, Texas
1 comment
Not resolved

Rented a PENSKE 26 ft and the day I was to pick up NOT there!I had to get a 22 ft that was dirty and big bugs all over the grill and windshield.

Barely squeezed all my belongings in the truck. Off and broke down in East Texas. The steering will started shaking real bad and I thought it was a flat tire but it was not. The brakes were dragging on the Tires.

Waited 2 hrs and still nobody here and 100 degree temps for a 65 yr old woman!!! Horrible service!!! I don't know if it can be fixed and I am loaded down for Florida!!!! I am about to start crying!!!

Who leaves a woman stranded after she pleaded for help!!!Dangerous situation!!!!

Review about: 26 Foot Penske Truck Rental.

Review #875530 is a subjective opinion of a user.

Additional Services
Billing Practices
Product or Service Quality
Customer service
Value for money
Additional Fees
Diversity of Products or Services
Price Affordability
Insurance Quality
Discounts and Special Offers
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Penske Truck Rental?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Brentwood, New York, United States #1196663

If you're on Facebook, look for Penske Complaints. It's a new page where their customers who have received very poor service and/or injuries can state their problems. Remember, on the Facebook page that Penske runs, they get to delete comments they do not like.

You May Also Like

Green Motion - Never Rent a Car from Greenmotion Green Motion "Two scratches on the car cost 621 euro to repair (see attached pictures). Which is an outrageous amount of money in Poland where I rented the car. I am pretty..." Read more Rent A Wheel - WHY DID THE MANAGER FROM COME TO MY HOUSE IN LET THE AIR OUT IF MY TIRES Rent A Wheel "I woke up this morning to find my truck like this the manager from Rent A Wheel decided to come by my house late at night and remove the valve..." Read more Enterprise Rent A Car - ENTERPRISE FALSE HAIL DAMAGE CLAIMS Enterprise Rent A Car "In May of 2014, through the recommendation of my insurance co., I rented a car from Enterprise while my car was being repaired. When I picked up the vehicle,..." Read more Cruise America "New York City" depot is an abandoned shack in Long Island! Cruise America "Further to our unsatisfactory experience reviewed on August 12th, we were forced to deliver the RV to the CA "New York City" depot, which is actually in Roslyn, Long Island...." Read more Dhgate - Excellence! Dhgate "I have had nothing but excellent customer service and fast service from my experiences with DHgate. I am a very happy customer. The shipping time was faster than I had..." Read more Guess - Poor quality bags that is not worth even $10 Guess "Absolutely horrible quality bag. The handles were peeling off within one week of use. I was very surprised given that they are supposed to a well known brand. I have..." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more Mor Furniture For Less - DON'T BUY FURNITURE PEELS! Mor Furniture For Less "We bought a sectional and a year later it started to peel, we spoke to an employee from Mor and they didn't care, he basically call us liars. We are..." Read more