Contact Penofin Customer Service

The Penofin customer service team is available in writing via mail@penofin.com. This address is suitable for most customer support and general inquiries. It is also useful if you need to attach screenshots or other visual materials. To receive prompt support, clearly indicate the nature of your inquiry in the subject line and briefly describe your matter in the body of the letter.

Penofin’s customer support team accepts calls during the following business hours: Monday through Friday from 7 a.m. to 4 p.m. Pacific Standard Time. To receive prompt support, reach out to the support manager by phone during these times. We recommend calling during non-peak hours, which are usually between 9 a.m. and 11 a.m. and between 2 p.m. and 4 p.m. Such an approach can help avoid long waiting times on the phone line.

The Penofin website provides several options for online support. First, visit the “Contact” page by clicking “Contact” in the top menu. You’ll be directed to a separate page with different options. Need general customer support? Click on the “Submit a Request” orange button to contact Penofin in writing directly. For sales inquiries, click the “Apply Now” button and complete a contact form.