It takes 6 mins to pay my loan payment by phone.The web site (If You Can Call It That!) will never work either.
I have had my loan with Wells Fargo & Chase before - Never had a problem at all.
You would think they are trying to make you late on your payment. I always pay early and that's the times I have the most trouble. They Suck! I'm trying to give them money, Do they not want it?
This has been going on for about a year now. I searched "pennymac sucks" and found that I am not alone.
Thank you for this site..I am easy going but this company has to get their S#$t together!!!