The Pennsylvania Department of Revenue phone number for general customer support is 1-888-728-2937, and it has self-service options for filling out forms and managing your account. For direct customer service help, call 1-717-787-3911. For compliance-related issues, call 1-717-783-8434. For collections on delinquent business taxes, call 1-717-783-3000.
Inheritance tax queries can be reached at 1-800-482-4382, whereas motor and alternative fuel tax inquiries go to 1-717-787-8201. Meanwhile, if you need assistance from the Taxpayers' Rights Advocate, you may call the Pennsylvania Department of Revenue phone number at 1-800-222-2046. You will have to check with them directly for other inquiries on unclaimed property.
If you wish to email the Pennsylvania Department of Revenue customer service, you may do so through their regional offices or general departments by selecting the proper email from their dropdown on the website's contact page. If you live in Allentown, the proper Pennsylvania Department of Revenue email is ra-rv-bet-do-em@pa.gov. In comparison, Erie residents can write to ra-rv-bet-eri-do-em@pa.gov. The portal also allows sending messages based on regions like Harrisburg, Norristown, Philadelphia, Pittsburgh, Reading, Scranton, etc., thus ensuring that your message goes to the specific department.
Mailing inquiries should be addressed to the central location for mail at Commonwealth of Pennsylvania, PO Box 280427, Harrisburg, Pennsylvania, USA. This is the main Pennsylvania Department of Revenue address for hosting official documents, forms, and inquiries directed to the Department of Revenue.
The Pennsylvania Department of Revenue offices welcome the public from 8:30 AM to 5:00 PM, Monday through Friday. During these hours, customer service staff can assist by phone and in person. For visitor convenience, the department offers another support option outside of regular hours: a 24/7 self-help service on the Pennsylvania Department of Revenue website, including forms, FAQs, and other instruments for addressing standard problems.
