Charlotte, North Carolina
1 comment
100% full Not resolved

I am a auto repair shop owner who has just got done dealing with

Penn warranty company. Just want everyone to know this warranty company is a complete scam job from the word go!!!!!!!

I have dealt with some first class warranty and insurance companies before but these jokers at Penn are a disgrace.

first off they will not pay the correct shop labor rate, they stated that the customer has to make up the difference.

second , they take your estimate which you submit and find the absolute cheapest Chinese junk parts on the internet.

You cannot even get parts at your local parts store that cheap.

They stated that this is what they will pay for and that if the customer wants anything different he or she is responsible for the price difference .

they also refuse to pay tax and stated that the customer is responsible for that as well.

long story short a repair bill that is supposed to be 512+tax this company will only authorize 169.00

Review about: Penn Warranty Extended Warranty Plan.

I didn't like: Unprofessional tactis, Everything that they had to say on the phone, Un ethical buisness practices.

Review #783943 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / $500
Preferred solution Not specified

Had an Experience with Penn Warranty Corporation?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1153620

They are torture to deal with. I will never accept another warranty claim from their customers.

You May Also Like

Maaco - Overspray Maaco "I spoke the mando, the so called operator, i submitted a 1996 red ford mustang, and to save some money i told him not to paint the door jambs or..." Read more Spires Flooring And Remodeling - Bad Tile Jon and Bath Room Repair/Remodel Spires Flooring And Remodeling "Because we had a stain from a leak on the Kitchen ceiling we looked into fixing it along with the bathroom above where the leak was from. We hired Brandon..." Read more Mavis Discount Tire - Botched Alignment Mavis Discount Tire "I bought 2 new tires elsewhere because the last time I bought tires there they put the wrong size on. Mavis did an alignment on the vehicle & 5 weeks..." Read more I Am Not Satisfied With AC Dude! Ac Dude "I hired another contractor to fix my tenant's air conditioner out in Azusa, California and when he fixed it, he did Not Fix It Properly and caused additional damage in..." Read more Levin Furniture - Leather scratches too easily and arm is falling off recliner Levin Furniture "Purchased in 11/2015 to replace fabric sofa, loveseat and recliner. Spent over 4K on all Total with $700+ custom order recliner to match. Recliner left arm is put together with..." Read more Smartstyle wrecked my daughters hair Smartstyle "I showed the stylist 2 photos of how I wanted my daughters hair cut. (Shes 3) By all appearances he paid zero attention to me or the photos. (Cute little..." Read more Techrabbit - No customer support and false promises. Techrabbit "CNET Cheapskate presented TechRabbit's offer for a refurbished Parrot Bebop Drone on May 8, 2017. I commented/posted about the many mediocre/poor reviews they get, and the customer complaints about the..." Read more Pizza Hut - Delivered pizza Pizza Hut "Ordered a lg handtoss pepperoni and mushroom pizza with extra sauce on line to get special. No spray or seasoning on crust. 11 minutes after I placed my order it..." Read more