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Contact Penn Mutual Customer Service

Penn Mutual Phone Numbers and Emails

Toll-Free Number:

  • (800) 523-0650
Call customer service

Adviser Call Center:

  • (800) 873-7654

Headquarters:

  • (215) 956-8000

Penn Mutual Email:

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How to Contact Penn Mutual Customer Service?

Most Popular Number:

(800) 523-0650
Total calls: 19 Issue resolved: 1 Last call: Feb 2, 2024

Penn Mutual phone numbers exist for financial professionals, individuals, and businesses. The toll-free number to speak to the Penn Mutual customer service team in all the states except New York is 1-800-523-0650. However, if you would like to talk to the support team in New York, the direct helpline is 1-855-446-7393. There is a separate Penn Mutual phone number to reach out to the advisor call centre, and it is 1-800-873-7654. You can dial any of these helplines to inquire about your account management and premium payments, get the most up-to-date policy information, etc. The company has also introduced a dedicated Penn Mutual contact number to reach out to the headquarters, and it is 1-215-956-8000. When you call the company, ensure you have the Social Security number, address, and first and last name handy.

While there are different company phone numbers, there is only one Penn Mutual email address: pmlweb@pennmutual.com. If you prefer a written form of communication, you can write to the customer support team, but you will not get an instantaneous response. You can expect a response from the Penn Mutual customer service team in a day or two. This is because the company receives a lot of email from its clients.

The Penn Mutual headquarters is in Pennsylvania, and the address that the company has published is PO Box 178, Philadelphia, Pennsylvania 19105-0178, United States. Individuals can use this information to send them overnight mail. The information is 1600 Malone Street, Millville, NJ 08332. A separate Penn Mutual address to submit policy premium payments is PO Box 7460, Philadelphia, PA 19101-7460. The Penn Mutual address for overnight mailing for the same purpose is ATTN: L/B 7460, 525 Fellowship Road, Suite 330, Mt. Laurel, NJ 08054-3415. Another Penn Mutual mailing address to submit annuity payments is PO Box 825799, Philadelphia, PA 19182. For overnight mailing address. Your mail to Lockbox #825799, 525 Fellowship Road, Suite 330, Mt. Laurel, NJ 08054-3415. In addition to these addresses, you can visit the website and use the most relevant ones.

It's easy to contact the company's support team by visiting www.pennmutual.com. Once on the website, click on Contact Us, and you can reach out to the support team via various methods. You can use one of the Penn Mutual phone numbers or address your mail to the respective address. Another alternative is to submit a form online and get the necessary assistance. To speak to the Penn Mutual customer service team, it's best to dial the numbers between 8:30 AM and 6 PM ET Monday through Friday. Outside these hours, you will be greeted by an automated voice response.

Penn Mutual Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Penn Mutual is 8005230650. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Penn Mutual may ask you for the following information to identify you as a customer: social security number, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Penn Mutual Website:

Penn Mutual Help Center:

Corporate Office Address:

The Penn Mutual Life Insurance Company
P.O. Box 178
Philadelphia, Pennsylvania 19105-0178
United States

Other Info (opening hours):

OVERNIGHT MAIL

600 Dresher Road

Horsham PA,19044

More contact details

Fax:

(215) 956-7699

Penn Mutual Rating Based on 3 Reviews

Rating details

1.7
more details
Customer service
Billing Practices
Website
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of Penn Mutual Customer Service Calls

20 TOTAL
CALLS
01:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Penn Mutual?

Product/ Service Question:

  • “IUL insurance”
  • “Make a loan”
  • “Need to discuss life insurance”

Request for Information Question:

  • “Request Form PM4799 Beneficiary Designation”
  • “My mother had a policy with you guys and she passed away back in 2020 and I need to speak with somebody concerning concerning me and my brother being a beneficiary is on the account and we haven't received anything yet”
  • “Policy questions regarding premium refund”

Payments and Charges Question:

  • “Monthly direct deposit”
  • “Billing”
  • “Payment”

Account Question:

  • “Need info on my account”

Other Question:

  • “Missing dire”
  • “To report a death”
  • “Tax forms”

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