Penguin Random House Phone Numbers and Emails

Toll-Free Number:

  • (800) 793-2665
Send Message

Customer Service:

  • (866) 761-6685
    New Account Department
  • (212) 782-9000


  • (212) 366-2652
    Copyright Infringement Inquiries

Penguin Random House Emails:

Business Customer Service
Customer Service
New Account Department, Permissions, Rights Management, Rights Management (Children), Social Impact
Copyright Infringement Inquiries, Privacy Inquiries
Opt-out of Marketing Emails, Press Inquiries
Report Fraud
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Penguin Random House Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Penguin Random House is 8007932665. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday.

  • People call Penguin Random House mainly because of activation/ cancellation, request for information, shipping and delivery.

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Contact Information

Penguin Random House Website:

Penguin Random House Help Center:

Corporate Office Address:

Penguin Random House LLC
1745 Broadway
New York, New York 10019
United States

Penguin Random House Rating Based on 1 Review

Rating details

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Customer service
Advertised vs Delivered

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Summary of Penguin Random House Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Penguin Random House?

Activation/ Cancellation Question:

  • “Cancel order”
  • “Canceled purchase”

Request for Information Question:

  • “Order status”

Shipping and Delivery Question:

  • “Pricing on shipping 3 books”

Other Question:

  • “Contact”
  • “Tank water filter”
  • “Information”
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