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Penguin Random House remains in operations in Russia despite the Russia-Ukraine war.

Contact Penguin Random House Customer Service

Penguin Random House Phone Numbers and Emails

Toll-Free Number:

  • (800) 793-2665
Call customer service
Send Message

Customer Service:

  • (866) 761-6685
    New Account Department
  • (212) 782-9000

Legal:

  • (212) 366-2652
    Copyright Infringement Inquiries

Penguin Random House Emails:

Business Customer Service
Customer Service
New Account Department, Permissions, Rights Management, Rights Management (Children), Social Impact
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries
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Penguin Random House Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Penguin Random House is 8007932665. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday.

  • People call Penguin Random House mainly because of request for information, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Penguin Random House Website:

Penguin Random House Help Center:

Corporate Office Address:

Penguin Random House LLC
1745 Broadway
New York, New York 10019
United States

Penguin Random House Rating Based on 1 Review

Rating details

3.6
more details
Price Affordability
Advertised vs Delivered
Website
Style and Design

Rating stats

Rating trend

Summary of Penguin Random House Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Penguin Random House?

Request for Information Question:

  • “Contact”
  • “Order status”
  • “Information”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Canceled purchase”

Shipping and Delivery Question:

  • “Pricing on shipping 3 books”

Product/ Service Question:

  • “Identify rare additions from previous publishers that you have purchased”

Other Question:

  • “Tank water filter”
  • “My order”

Compare Penguin Random House Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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