Update added by user Mar 18, 2016
Original review posted by user Mar 17, 2016
I have six different Pella Designer Series doors that are rotted out at the bottom.The corner clips holding the trim on the outside of the doors along with the trim loosened over time.
Pella knew this was an issue and came out after 9 years and replace them free of charge... but the damage had been done and a year or two later they started showing.
Pella refuses to do anything to cover these door or give any type of discount on replacing them.I would never ever buy Pella again.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Defective design
- Reason of review:
- Bad quality
- Preferred solution:
- Replace the doors.
- Monetary loss:
- Product or service
- Pella Patio Doors
- Review category
- Building Products
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