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Contact Peepers Customer Service

How to Reach a Person at Peepers

Verified Contact Information

Toll-Free Number:

  • 1-800-348-2508
Call Now

Customer Service:

  • 1-219-872-4413

Customer Service:

peeps@peepers.com
Send Message

Peepers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Peepers Phone Number
1 (800) 348-2508
Average Hold Time
00:00:12
Average Calls duration
2 minutes
Most Popular Peepers Email Address
peeps@peepers.com
Peepers Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (29% reported full resolution)
View full overview

How to Contact Peepers?

The Peepers phone number 1-800-348-2508 is currently one of the two helplines published by the company. This number is active to provide efficient assistance 24/7 and is best for use for general issues, concerns, and complaints. Using the company's phone number is not feasible for matters that are too complex or require additional proof to be supported. Customers experiencing such issues can consider visiting the company offices in person or sending a letter to the customer care team. Another helpline to speak to the support team is by dialling 1-219-872-4413. There is also an alternative to chat with the Peepers customer service representative from 8:00 AM to 4:30 PM CST, Monday through Friday.

The company has published a single email address, peeps@peepers.com, to discuss general issues with Peepers customer service. Customers with other problems can consider alternatives, such as submitting a form on the company website to ensure assistance. The company receives a lot of written inquiries, so the normal response time is long. However, the company's support team is ready to assist its customers. The time to receive a response through both methods ranges from a few business hours to days. There is also an option to visit the company representative at Peppers address, 9935 E US Highway 12, Michigan City, Indiana 46360, United States.

To consult Peepers customer service or the customer care team through their official website, click Contact Us on the homepage to get directed to the next section. Once there, choose among the several ways to contact the customer care team, including calling, live chat, emailing, and visiting the office. The Peepers company's website also has plenty of information about the products for self-assisted use. There is also a section to browse through the Frquently Asked Questions.

PissedConsumer Club

Contact Information

Peepers Website:

Peepers Help Center:

Corporate Office Address:

Peepers Reading Glasses
9935 E US Highway 12
Michigan City, Indiana 46360
United States

Other Info (opening hours):

Customer service available M-F from 8:00AM to 4:30PM CST

More contact details

How Customers Rate Peepers Support?

5.0 / 5
Good

Based on 92 calls to Peepers customer support through PissedConsumer.com and 2 survey responses.

Total Calls
92
Avg Call Duration
02:22
Issues Resolved
29%

Why Customers Call Peepers?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 23%
  • Product/ Service 22%
  • Shipping and Delivery 17%
  • Return/ Replace 15%
  • Request for Information 10%
  • Payments and Charges 5%
  • Questions About an Order 3%
  • Activation/ Cancellation 2%
  • Refund 2%
  • Staff 2%

Customer Inquiries & Issues

23%
  • "Advice on glasses ourchase"
  • "Item no receivedd"
  • "Place a order"

Product/ Service

22%
  • "I want to order the same eyeglasses frame I have purchased before with a new prescription."
  • "Product is not delivered"
  • "Broken glasses need return label"

Shipping and Delivery

17%
  • "Delivery issue"
  • "Item not received"
  • "Delivery date"

Return/ Replace

15%
  • "Return"
  • "Return issue"
  • "Return site isn't working"

Request for Information

10%
  • "Checking on order"
  • "Question about a past order"
  • "Question on my order just placed today"

Payments and Charges

5%
  • "My discount did not apply"
  • "Bought glasses but receipt said ' no correction'. I wanted 2.75 readers"
  • "Credit"

Questions About an Order

3%
  • "My order"

Activation/ Cancellation

2%
  • "Cancel subscription"

Refund

2%
  • "Refund"

Staff

2%
  • "I need customer service about my reading glasses from them"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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