New Milford, Connecticut
2 comments
Not resolved

I have not been able to access my course for two weeks.Same error code:esb3_006.

Half and hour on hold and no one picked up at Pearson tech support. My courses are not even listed on the Pearson website. Did AHIMA sell the courses to Pearson? The courses worked fine when hosted by the National Cancer Registry.

Tech support at AHIMA elevated my issue ticket three days ago. No response from Pearson or AHIMA. Still not working. Unable to access previous course work.

Several thousands of dollars spent on the Basic Coding Course.

Is it going down the drain?What idiots do they have running the software at Pearson?

Review about: Xxxxx.

I liked: When it worked.

I didn't like: It support as well as their actual website errors.

Review #915054 is a subjective opinion of a user.

1.0
Advertised vs Delivered
Equipment Quality
Staff
Customer service
Product or Service Quality
Website
PRODUCT OR SERVICE Pearson Education Website
Reason of Review / Monetary Loss Poor customer service / $225
Preferred solution Deliver product or service ordered

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Anonymous
#1275971
what does the error code mean? i have the same problem.
Anonymous
New Milford, Connecticut, United States #1225943
Issue resolved.

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