Evans, Colorado
1 comment
Not resolved

I had a valve replaced on my '12 Kia Sorento, I was informed by the shop of a recall on my car.So I called peak Kia and asked them about the recall and I was told that it had been replaced once and they wouldn't do it again.

I was asked if I was the original owner and I said no, I didn't know about the recall nor did the dealer disclose this to me. Obviously this didn't replace it properly because it is still malfunctioning. Should this not be replaced for me. Plus they want to charge me 85.00 for a diagnostic when I already had one done.

They were so not helpful and it was like they didn't want to give me any other information except charge me for unnecessary things, the man I spoke with said that I would need to replace the whole intake manifold. The recall is for the following.

I would really want someone to contact me in regards to this.I am so unhappy with my experience with Kia

Review about: 2012 Kia Sorento.

Review #683365 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Peak Kia North?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Chelsea
Windsor, Colorado, United States #1062316

Thank you for bringing this to our attention.I would love to get more information from you when you have a moment.

Please email me at Chelsea@peakkianorth.com with your contact information.

Thank you!-Chelsea

You May Also Like

I Am Not Satisfied With AC Dude! Ac Dude "I hired another contractor to fix my tenant's air conditioner out in Azusa, California and when he fixed it, he did Not Fix It Properly and caused additional damage in..." Read more Maaco - Overspray Maaco "I spoke the mando, the so called operator, i submitted a 1996 red ford mustang, and to save some money i told him not to paint the door jambs or..." Read more Brakes For Less - Brake Job gone wrong Brakes For Less "This is single handedly the most incompetent group of people working on cars!!! The only thing they do day in and day out are brakes, so you would think that..." Read more Bethpage Car Wash - CRIMINAL OWNER RUINED MY SON'S CAR Bethpage Car Wash "My son brought in his Chevy Avalanche to BETHPAGE CARWASH for a standard wash. When the vehicle emerged from the washing bay, he noticed that the beautiful chrome rims on..." Read more Ewigsna - Wrong size received and horrible quality "human" hair. Ewigsna "I received a size medium and I ordered a size large. I contacted the seller about the problem with no suggestion that they would make it right. The seller says..." Read more Racial Profiling Kroger's Cherry Grove, 450 Ohio Pike Sr 125, Beechmont Ave., Cincinnati, OH, 45255 Kroger "I Went Grocery Shopping Yesterday At Krogers Uscan And Bag I Felt Eyes Watching Me,But I Continued Shopping Anyway As I Went To The Fast Checkout The Employee Came Over..." Read more Petco - Received a reptile screened cage with several holes.....probably due to shipping!! Petco "I went to my local Petco to purchase their "XL Reptibreeze Chameleon Cage" for my new chameleon since she came with a very small cage AND Petco's website showed that..." Read more Ingo Money - Fees are all they are  after...the truth read Ingo Money "I have long time standing clients. And they Ingo will charge exorbitant fees for a "Mobile Check Load" They Ingo are opportunists with predatory standards to essentially fleece you upfront...and..." Read more