Contact Peak Biome Customer Service
How to Reach a Person at Peak Biome
Verified Contact Information
Toll-Free Number:
-
1-877-977-7774
Customer Service:
admin@peakbiome.com
support@peakbiome.com
Peak Biome Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Peak Biome Phone Number
1 (877) 977-7774
Average Hold Time
Up to 3 minutes
Average Calls duration
5 minutes
Most Popular Peak Biome Email Address
support@peakbiome.com
Issue Resolution Rate
Low (31% reported full resolution)
Peak Biome Customer Service Rating
4 out of 5
Peak Biome Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Peak Biome Phone Number | 1 (877) 977-7774 |
| Average Hold Time | Up to 3 minutes |
| Average Calls duration | 5 minutes |
| Most Popular Peak Biome Email Address | support@peakbiome.com |
| Issue Resolution Rate | Low (31% reported full resolution) |
| Peak Biome Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 65% phone, 35% email |
| Common Reasons for Contact | Activation/ cancellation, refund, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Peak Biome | Email, phone number or first and last name |
Contact Information
Peak Biome Website:
Peak Biome Help Center:
Corporate Office Address:
Peak Biome Inc.
219 N Main Ave, Unit 118
Scranton,
Pennsylvania
18504
United States
Summary of Peak Biome Customer Service Calls
52
TOTAL
CALLS
CALLS
05:06
AVG CALL
DURATION
DURATION
31%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Peak Biome?
Shipping and Delivery Question:
- You have been delivering the products. I’ve ordered to the wrong address even though your message says it is going to the correct address.
- “Tracking number”
- “Did not receive shipment”
Activation/ Cancellation Question:
- “Cancel upcoming orders”
- “You aresendingsomethingididnotorderandiwantitcanceledandoffmychargecard. Now”
Refund Question:
- “Refund”
- “To complain about PeakBiome and the lack of a refund for a product that doesn’t work”
Payments and Charges Question:
- You all charge my credit card three times please put my refund back in my account. This is Patricia
- “Charge card amount in question”
Return/ Replace Question:
- “Change of address”
- “Return product”
Account Question:
- “Subscription change”
Request for Information Question:
- “Customer Support”
Other Question:
- “Problem when you buy too May containers”
- “To order more park bioboost”
- “Pricing”
Compare Peak Biome Customer Service To
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Peak Biome