Skip to content
Write review For Business
  • Login

Contact Peak Biome Customer Service

Peak Biome Phone Numbers and Emails

Toll-Free Number:

  • (877) 977-7774
Call customer service

Peak Biome Emails:

Customer Service
Send Message
Is this your business?

How to Contact Peak Biome?

Most Popular Number:

(877) 977-7774
Total calls: 50 Issues resolved: 7 Last call: Dec 24, 2024
author avatar
PissedConsumer Reporter

877-977-7774 is the Peak Biome customer service number that is designed for most of the matters related to the company and its products. Dial it if you want to order products, have questions about your order, cannot resolve problems with logging, etc. To make the conversation more quick and meaningful, prepare all your questions in advance and write them down in your notebook so that you have them at hand during the communication with the Peak Biome customer service manager.

To discuss your matter in writing, send a letter to the following Peak Biome email address: support@peakbiome.com. Use such a way of communication if you have non-urgent questions, as the response from the Peak Biome support specialist usually comes within 24–48 hours. If you prefer to chat with the company specialist on social media, send a message with your inquiry on the Facebook or Instagram page. You’ll find social network icons that lead to them at the bottom of the official company website.

The Peak Biome head office is located in the United States at the following address: Peak Biome Inc. 219 N Main Ave, Unit 118, Scranton, Pennsylvania 18504, United States. This is the central hub, where various departments are concentrated. Marketing and sales, development, logistics, and customer service are the key ones among them.

The ability to contact the Peak Biome via the official company website appears as soon as you are on the main page. There is a telephone number at the top and the bottom menu. Click on it if you want to talk with the company manager in real-time. To communicate with the specialist in writing, follow “CONTACT” in the top menu, click on the “Need Help?” button in the lower-right corner, choose “Contact us”, fill out all the necessary fields, and click on the “Send” button. In the same corner of the “CONTACT” page, online chat is also available.

Peak Biome Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call Peak Biome is 8779777774.

  • The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as Peak Biome may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Peak Biome Website:

Peak Biome Help Center:

Corporate Office Address:

Peak Biome Inc.
219 N Main Ave, Unit 118
Scranton, Pennsylvania 18504
United States

Peak Biome Rating Based on 8 Reviews

Rating details

2.4
more details
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

How Good is Peak Biome's Customer Service?

Kathye Okw
Kathye Okw
Feels Satisfied | Nov 29, 2023

Good Hard to understand sometimes

Read full quote
Marcia F Fsc
Marcia F Fsc
Feels Disappointed | Sep 01, 2023

I’ve written this in several emails now. I didn’t grind “pissed consumer” helpful either. What’s the point? I was directed back to the company by you, and had no luck with the company. So I guess the point of engaging with you is so you can publish my unfavorable review on your website as a “pissed consumer?” Another waste of time.

Read full quote

Summary of Peak Biome Customer Service Calls

50 TOTAL
CALLS
00:00 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Peak Biome?

Shipping and Delivery Question:

  • You have been delivering the products. I’ve ordered to the wrong address even though your message says it is going to the correct address.
  • “Tracking number”
  • “Did not receive shipment”

Activation/ Cancellation Question:

  • “Cancel upcoming orders”
  • “You aresendingsomethingididnotorderandiwantitcanceledandoffmychargecard. Now”

Refund Question:

  • “Refund”
  • “To complain about PeakBiome and the lack of a refund for a product that doesn’t work”

Payments and Charges Question:

  • You all charge my credit card three times please put my refund back in my account. This is Patricia
  • “Charge card amount in question”

Return/ Replace Question:

  • “Change of address”
  • “Return product”

Account Question:

  • “Subscription change”

Request for Information Question:

  • “Customer Support”

Other Question:

  • “Pricing”
  • “Waiting for my order”
  • “Is peak bio boost the same on Amazon”

Compare Peak Biome Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Peak Biome? What happened? What can we help you with?
Submit review Don't show this popup