PDSA Phone Numbers and Emails

Customer Service:

  • +44 800 731 2502
    Eligibility Checker
  • +44 808 164 5040
    Pet Care
  • +44 333 234 0605
    Petsurance Policy
  • +44 800 917 2509


  • +44 333 234 0599

Complaints/ Feedback:

  • +44 800 019 9166

General Info:

  • +44 300 303 3517
    Fundraising Preference Service


  • +44 303 123 1113


  • +44 195 279 7234
    Press Inquiries
  • +44 771 736 0497
    Press Inquiries
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PDSA Emails:

Customer Service
Pet Care
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

PDSA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call PDSA is 448007312502. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as PDSA may ask you for the following information to identify you as a customer: first and last name.

View full overview ›

How to Contact PDSA Customer Service?

How to Contact PDSA Customer Service?

What Is the PDSA Customer Service Phone Number?

The PDSA phone number for general inquiries is +44-0800-917-2509. You can call the company customer service helpline for information about the its services and for questions regarding donations. The Help Center's working hours are Monday through Friday from 9 a.m. to 5 p.m. local time. The PDSA contact number for veterinary inquiries is +44-0800-731-2502. The helpline is available on weekdays between 8:30 a.m. and 5:30 p.m. local time. The same telephone number can be used to request an appointment or for an eligibility check. The company contact for retail or fundraising complaints is +44-0800-019-9166. If you have questions about including a Gift in your Will, dial +44-0800-591-1248.

The PDSA head office mailing address is The People's Dispensary for Sick Animals, Whitechapel Way, Priorslee, Telford, Shropshire, TF2 9PQ, United Kingdom. You can send official correspondence to this office. If you have questions about the Privacy Policy, mail them to the Data Protection Officer at this address.

You can send your questions, requests, complaints, and compliments to the Head of Customer Service, PDSA, North Hylton House, North Hylton Road, Sunderland, SR5 3AD, United Kingdom. The support team will respond, providing information and assistance on your issue as soon as they investigate it.

You can also use the Find Us option on their website to find the nearest clinic address.

You can email the company customer care using the online form on their website. Visit the Contact Us page and scroll down to find the link to the General Enquiries Form. Enter the required information and provide the details of your inquiry. The support assistant will get in touch with you, offering ways to resolve your issue.

The direct PDSA email address for questions regarding Pet Care is petcare@pdsa.org.uk. You can discuss fundraising and philanthropy matters with the company specialist at philanthropy@pdsa.org.uk. The company email for Privacy Policy requests is dataprotection@pdsa.org.uk. To reach the PR team on media and press-related inquiries, write to PR@pdsa.org.uk.

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Contact Information

PDSA Website:

PDSA Help Center:

Corporate Office Address:

The People's Dispensary for Sick Animals
Whitechapel Way, Priorslee
Telford, Shropshire TF2 9PQ
United Kingdom

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

PDSA Rating Based on 4 Reviews

Rating details

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Customer service
Product or Service Quality
Privacy and Data Security

Rating stats

Rating trend

Summary of PDSA Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PDSA?

Request for Information Question:

  • “Need an appointment”
  • “It it about my cat stitch”
  • “Rash all over her need some help no one to speak to”

Website/ Application Question:

  • “Application”

Other Question:

  • “Sick dog”
  • “I've sent a registration form on first of March and I haven't heard anything from youse. Just want to know why”
  • “To leave them money”

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