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Contact PDP Customer Service

PDP Phone Numbers and Emails

Toll-Free Number:

  • (800) 331-3844
Call customer service
Send Message

Customer Service:

  • (855) 912-0873
    For Text HELP

PDP Emails:

Customer Service
Japan
Legal
Is this your business?

How to Contact PDP?

Most Popular Number:

(800) 331-3844
Total calls: 20 Issue resolved: 1 Last call: Jan 22, 2025
author avatar
PissedConsumer Reporter

PDP customer service phone number is 800-331-3844. If you prefer texting you can also send a “HELP” text to 855-912-0873 to get assistance. Experienced customer care agents can answer all your questions about current assortment and new arrivals, help you manage your order, address issues with payments and delivery, assist with returns and refunds, and resolve other consumer inquiries.
If you choose to contact PDP customer support by phone, please note that Friday is usually the busiest day with the longest wait times, and it may take a while for your inquiry to be addressed.

PDP email address for contacting the customer team is support@pdp.com. For more convenience, the company also has a separate email address for customers from Japan which is contact_jp@pdp.com. If you are an international customer, drop a line at globalsupport@pdp.com. As an alternative, clients can also submit their messages via PDP website.
All legal experts who seek to get in touch with the corporate legal team should send their inquiries to legal@pdp.com.

PDP headquarters is located in San Diego. PDP address for reaching the main office is Performance Designed Products LLC, 9179 Aero Drive, San Diego, California 92123, United States. You can send letters and other correspondence to this address, however, if you need to return an item, contact the support team to get details about the return address.

All support agents are available during normal business hours, however PDP hours of operation can vary during holidays. Please note that the company may be off on major celebration days. Thus, if you would like to be updated on the possible schedule changes, please contact the support team directly.

PDP website has a quick online form for submitting consumer inquiries and requests. To fill out the form, click the “Support” button at the bottom of the page and provide the required information. After you click the “Submit” button, your message will be sent directly to the PDP customer care team.

PDP Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call PDP is 8003313844. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday.

  • People call PDP mainly because of product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

PDP Website:

PDP Help Center:

Corporate Office Address:

Performance Designed Products LLC
9179 Aero Drive
San Diego, California 92123
United States

PDP Rating Based on 2 Reviews

Rating details

1.2
more details
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

Summary of PDP Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PDP?

Product/ Service Question:

  • “Controller not working”
  • “Bad product worst customer sevice”
  • “Briken product”

Shipping and Delivery Question:

  • “Delivery still not arrived”
  • “My parcel”

Staff Question:

  • “Poor customer service”

Request for Information Question:

  • “To get help with an order issue”

Account Question:

  • “Never got my code”

Payments and Charges Question:

  • “Mistake bill payment”

Other Question:

  • “Riffmaster”
  • “Controller/headset trouble shooting”
  • “Parts - dongle adapter keyboard”

Compare PDP Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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