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Contact PBS Kids Customer Service

How to Reach a Person at PBS Kids

Verified Contact Information

Customer Service Number:

  • 1-703-739-5127
Call customer service

PBS Kids Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular PBS Kids Phone Number
1 (703) 739-5127
Average Calls duration
1 minute
Issue Resolution Rate
Medium (41% reported full resolution)
PBS Kids Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
100% phone
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact PBS Kids?

Most Popular Number:

(703) 739-5127
Total calls: 77 Issues resolved: 12 Last call: Mar 28, 2026

The PBS Kids customer service is available by phone at the following number: 703-739-5127. This is the main line designed for various matters related to the company specializing in curriculum-based entertainment, from asking general questions to solving privacy policy matters. Don’t hurry to call if you have not prepared questions yet. First, think carefully about what you want to find out and write down your questions on the paper. Having them at hand during the conversation will significantly simplify and speed up the process of discussing your matter.

PBS Kids does not provide direct email addresses for written communication. You can find the answers to your questions on the “HELP” page of the official company website. If the provided information does not contain what you need, send a message to the specialist on the company’s Facebook, Instagram, or X page. To go to the social media page in one click, our technical team has placed the appropriate clickable icons under “Help in Social Networks” on this page.

The PBS Kids headquarters is located in the United States at PBS Kids 1225 S Clark St, Arlington, Virginia 22202, United States. Various departments from content development and production to marketing are concentrated on its territory. If you have significant matters that require immediate solution, visit it. In this case, be sure to plot the detailed route from your location to the PBS Kids address on the map.

Since PBS Kids operates as a digital platform, it is available 24 hours a day, 7 days a week. As for the customer service schedule, find it out from the manager by sending a message on the company’s Facebook, Instagram, or X page.

By visiting the PBS Kids official website, you can only contact the producers for the individual show or site regarding which you have questions or inquiries. For this, follow “HELP” in the top menu, select the option you are interested in from the list in the “Contact Us” block, click on the “GO” button, and follow the email address.

PissedConsumer Club

Contact Information

PBS Kids Website:

PBS Kids Help Center:

Corporate Office Address:

PBS Kids
1225 S Clark St
Arlington, Virginia 22202
United States

Summary of PBS Kids Customer Service Calls

77 TOTAL
CALLS
01:27 AVG CALL
DURATION
41% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PBS Kids?

Request for Information Question:

  • “A question”
  • “How can I join my grandkids to pbs entertainment?”
  • “About my service”

Account Question:

  • “To banned an episode”
  • “Tablet parent log in issue”

Return/ Replace Question:

  • “Programming change”
  • “My child is having to settle for Spanish broadcast please correct!! SHE LOVES PBS KIDS. We prefer English”
  • “Will not change no more”

Product/ Service Question:

  • “Work it out wambats no voice only music”
  • “Tablet has not worked correctly since purchased”
  • “My screen when out”

Payments and Charges Question:

  • “My sons dvd tablet won’t charge”
  • “Payment”

Activation/ Cancellation Question:

  • “They canceled peep and the big wide World”

Staff Question:

  • “My pbs kids streaming services isnt playing the videos”

Other Question:

  • “PBS TableWONT LOAD OR PLAY VIDEOS”
  • “Certicate of Training”
  • “We have no volume on ur channel and it’s been that way for a week. We r located in Florida channel 44 pbs kids”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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