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Contact PBS Kids Customer Service

PBS Kids Phone Numbers and Emails

Customer Service Number:

  • (703) 739-5127
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How to Contact PBS Kids?

Most Popular Number:

(703) 739-5127
Total calls: 52 Issues resolved: 7 Last call: Jul 9, 2025
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PissedConsumer Reporter

The PBS Kids customer service is available by phone at the following number: 703-739-5127. This is the main line designed for various matters related to the company specializing in curriculum-based entertainment, from asking general questions to solving privacy policy matters. Don’t hurry to call if you have not prepared questions yet. First, think carefully about what you want to find out and write down your questions on the paper. Having them at hand during the conversation will significantly simplify and speed up the process of discussing your matter.

PBS Kids does not provide direct email addresses for written communication. You can find the answers to your questions on the “HELP” page of the official company website. If the provided information does not contain what you need, send a message to the specialist on the company’s Facebook, Instagram, or X page. To go to the social media page in one click, our technical team has placed the appropriate clickable icons under “Help in Social Networks” on this page.

The PBS Kids headquarters is located in the United States at PBS Kids 1225 S Clark St, Arlington, Virginia 22202, United States. Various departments from content development and production to marketing are concentrated on its territory. If you have significant matters that require immediate solution, visit it. In this case, be sure to plot the detailed route from your location to the PBS Kids address on the map.

Since PBS Kids operates as a digital platform, it is available 24 hours a day, 7 days a week. As for the customer service schedule, find it out from the manager by sending a message on the company’s Facebook, Instagram, or X page.

By visiting the PBS Kids official website, you can only contact the producers for the individual show or site regarding which you have questions or inquiries. For this, follow “HELP” in the top menu, select the option you are interested in from the list in the “Contact Us” block, click on the “GO” button, and follow the email address.

PBS Kids Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call PBS Kids is 7037395127.

  • The longest wait times are on Tuesday, while the shortest are on Friday. The average call time is 1 minute.

  • People call PBS Kids mainly because of request for information, account and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

PBS Kids Website:

PBS Kids Help Center:

Corporate Office Address:

PBS Kids
1225 S Clark St
Arlington, Virginia 22202
United States

PBS Kids Rating Based on 3 Reviews

Rating details

3.5
more details
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Price Affordability
Value for money

Rating stats

Rating trend

Summary of PBS Kids Customer Service Calls

52 TOTAL
CALLS
01:24 AVG CALL
DURATION
41% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PBS Kids?

Request for Information Question:

  • “A question”
  • “How can I join my grandkids to pbs entertainment?”
  • “About my service”

Account Question:

  • “To banned an episode”
  • “Tablet parent log in issue”

Product/ Service Question:

  • “Work it out wambats no voice only music”
  • “Tablet has not worked correctly since purchased”
  • “My screen when out”

Payments and Charges Question:

  • “My sons dvd tablet won’t charge”
  • “Payment”

Return/ Replace Question:

  • “My child is having to settle for Spanish broadcast please correct!! SHE LOVES PBS KIDS. We prefer English”
  • “Will not change no more”

Staff Question:

  • “My pbs kids streaming services isnt playing the videos”

Other Question:

  • “Troubleshooting”
  • “I have a children's book I would like to submit.”
  • “Issues with playtime tablet”

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