Paypal lack of customer service

285 of 369 Paypal reviews

I have never seen the need for Paypal when you have a credit card.However, I needed to renew a magazine sub and the only way to do so was via Paypal which would then be charged to my visa card.

I did so, but the charge never showed up nor did the magazine renewal. I emailed Paypal and got an automated response asking if I really really wanted help and if so, to reply to the email. What they wanted, of course, was for me to trowel thru their automated Q&As. I replied and today got an email from someone obviously either in a foreign country or someone here whose english is limited.

This person apparently did not read my email very closely and basically told me to call them for any further questions. Oh, and don't worry, your account is just fine, etc.

At this point, I will forego the magazine sub and forget about the whole thing.I would hate to have been out any money because of a really crappy service like Paypal.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Lack Of Customer Service
Review category
Financial Services
review #244376
Had an experience with Paypal? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
285 of 369 Paypal reviews
paypal lack of customer servic

Dec 19, 2011 #394206

Quit complaining and go get a job.

0 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Paypal.
Filing a new complaint about