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In Dec 5, I ordered some merchandises from 86daigou.com, The amount was exchanged to US $588.69 the of the amount $588.69, within that $503.97 is charged by payapl and the remaining $84.72 becasue of insufficient fund, was charged to my credit card.Later, since the shipping fees of 86daigou was misleading, I cancelled my order with the merchant.

The merchant did not respond. I dispute through paypal and then later to my credit card company since part of the charge was in credit card. In january I contacted the merchant and asked if they had refunded the fund to me. The merchant acknoedled the order was cancelled and I need to contact paypal because I had disputed teh order.

The fund was withheld by paypal The merchant did not get any money. I contacted Paypal on Ceb 10, 2017, and their response follows: "I apologize to have to tell you this, but you won't be receiving back the $503.97. Here is the reason why: You originally opened a PayPal Non Receipt dispute for the full amount of $588.69 on December 31, 2016. Then, you ended up filing a chargeback with your card company for the part of the payment that was funded by your credit card.

When a chargeback is filed, it voids out the PayPal dispute. Because you selected to dispute the $84.72 with your credit card company, it closed out the PayPal dispute and your card issuer is the one that will determine what happens with the $84.72 and since you decided to go with your card issuer to dispute the charge instead of going through PayPal, only the $84.72 can be refunded. The remaining $503.97 cannot be disputed since it was not funded with your card issuer and the chargeback closed the PayPal dispute. " I feel this explanation is ridicuolous, paypal keep my $503.97 knowing that the ordered is cancelled.

while I don't receive anything from the merchant, I lost $503.97. This Paypal policy is totally unacceptable. In my opionion, this is essentially the same as robbing, confiscating my money in an unlawful manner. I would like to file a formal cmnplaint on Paypal.

And alsom demand Paypal to refund me the $503.97 immediately without condition.and this is the transaction in payapl ============= Dec 5, 2016 Payment to 上海惊浪计算机信息技术有限公司 Completed -$588.69 USD $0.00 $588.69 =========== Dispiute: ================ 上海惊浪计算机信息技术有限公司 PP-005-452-680-685 Merchandise Chargeback -$588.69 USD 1/10/2017 Case Closed 3/20/2017 ==============

Review about: Service Billing.

I didn't like: Moral standard, Way i was treated.

Review #1031671 is a subjective opinion of a user.

1.7
Website
Billing Practices
Discounts and Special Offers
Price Affordability
Privacy and Data Security
Reliability
Advertised vs Delivered
Diversity of Products or Services
Staff
Additional Fees
Product or Service Quality
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $504
Preferred solution Full refund

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