Payless Car Rental - Over Charging / Deceptive Quotes

115 of 332 Payless Car Rental reviews

I rented from them and was charged 30% more than their "No Surprises" pricing.

There was NOT full disclosure concerning the roadside assistance plan. My reservation total was $193.52 but total charges for the rental were $255.66. I can only assume the RSP accounts for the majority of this discrepancy.

I've attached an quote and an invoice. The numbers don't lie. I see no point renting from Payless when I have to enlist a contract attorney to read the fine print as I pick up the car.

It was a good deal - "2 rentals in 1" - FIRST AND LAST!

This review is a subjective opinion of a user.
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Customer service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Misleading information

Reason of review:
Pricing issue
Product or service
Payless Midsize Car Rental
Review category
review #765865
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115 of 332 Payless Car Rental reviews

Jan 13, 2016 #1093857

Payless Car Rental does not honor their website prices. There is a scam.

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