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Contact Pawz Customer Service

How to Reach a Person at Pawz

Verified Contact Information

Customer Service Number:

  • 1-330-967-0171
Call customer service

Pawz Email:

Customer Service
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Pawz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Pawz Phone Number
1 (330) 967-0171
Most Popular Pawz Email Address
help@pawz.com
Issue Resolution Rate
Low (6% reported full resolution)
Pawz Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
84% phone, 16% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Pawz?

Most Popular Number:

(330) 967-0171
Total calls: 80 Issues resolved: 2 Last call: Jan 29, 2026

The company’s customers in need of help should contact Pawz customer service through the Pawz phone number: 330- 967-0171. This phone number facilitates the customers to directly contact the firm in the context of their concerns or queries. The queue time is not constant and has a trend of the week; the longest time is taken in a week on Tuesday, while the shortest time is on Saturday. Some of the typical issues that might lead an individual to get in touch with Pawz contact team include the activation or the termination of the services, account problems, delivery concerns, and any other concerns that may call for an immediate resolution.

Clients who wish to use the digital method of communication can always visit the Pawz website and use the customer care email provided, and this is help@pawz.com. This email address offers an easily accessible platform through which the customers can forward their queries, complaints, and feedback. The team of Pawz will be able to promptly reply to emails, making sure that customers will be provided with excellent assistance. Whether it is a problem with the service being used, questions about the account, or inquiries on shipping and delivery, the email address allows the customers to get in touch with Pawz for individual attention.

Pawz, one of the market leaders, has its business address at 3718 Everhard Rd. NW, Canton, Ohio 44718, United States. This address is the company’s central office through which major decisions and all strategies are coordinated. Customer care is also crucial within the headquarters, where clients can visit and address their issues with the company’s representatives. Customers often may have some questions, or they have a problem with some details; therefore, the customers can always turn to the headquarters of Pawz to get a response and receive individual attention.

Pawz has made a commitment towards ensuring that it offers clients with the best customer service and in the pursuit of this, they have set certain customer service hours. The Pawz contact service is always on hand to address any issues or concerns the client might have during a working week, that is, from Monday through Friday between 9 am and 5 pm EST. In the given hours, clients can call the toll-free number, email or personally visit the headquarters where they are assured of the best attention. Otherwise, the clients can drop a voicemail, or send an email and the team will get back to the caller at their earliest convenience.

PissedConsumer Club

Contact Information

Pawz Website:

Pawz Help Center:

Corporate Office Address:

Pawz
3718 Everhard Rd. NW
Canton, Ohio 44718
United States

Summary of Pawz Customer Service Calls

80 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pawz?

Shipping and Delivery Question:

  • “Wrong order arrived”
  • “Size question”
  • “Didn't receive my order”

Request for Information Question:

  • “Check on order I've received”
  • “Checking on order”
  • “Order status”

Return/ Replace Question:

  • “I need to exchange my order”
  • “Return”

Payments and Charges Question:

  • “None of your coupon codes will work”

Product/ Service Question:

  • “Defect in product”
  • “Faulty product”

Activation/ Cancellation Question:

  • “Cancel”
  • “Unsubscribe NOW!”

Account Question:

  • “Need account help”

Refund Question:

  • “Refund for calming dog collar”

Other Question:

  • “Regarding my order”
  • “Need instructions”
  • “Lost instrctions”

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