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Contact Pawz Customer Service

Pawz Phone Numbers and Emails

Customer Service Number:

  • (330) 967-0171
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Pawz Email:

help@pawz.com
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How to Contact Pawz?

Most Popular Number:

(330) 967-0171
Total calls: 62 Issues resolved: 2 Last call: May 29, 2024

The company’s customers in need of help should contact Pawz customer service through the Pawz phone number: 330- 967-0171. This phone number facilitates the customers to directly contact the firm in the context of their concerns or queries. The queue time is not constant and has a trend of the week; the longest time is taken in a week on Tuesday, while the shortest time is on Saturday. Some of the typical issues that might lead an individual to get in touch with Pawz contact team include the activation or the termination of the services, account problems, delivery concerns, and any other concerns that may call for an immediate resolution.

Clients who wish to use the digital method of communication can always visit the Pawz website and use the customer care email provided, and this is help@pawz.com. This email address offers an easily accessible platform through which the customers can forward their queries, complaints, and feedback. The team of Pawz will be able to promptly reply to emails, making sure that customers will be provided with excellent assistance. Whether it is a problem with the service being used, questions about the account, or inquiries on shipping and delivery, the email address allows the customers to get in touch with Pawz for individual attention.

Pawz, one of the market leaders, has its business address at 3718 Everhard Rd. NW, Canton, Ohio 44718, United States. This address is the company’s central office through which major decisions and all strategies are coordinated. Customer care is also crucial within the headquarters, where clients can visit and address their issues with the company’s representatives. Customers often may have some questions, or they have a problem with some details; therefore, the customers can always turn to the headquarters of Pawz to get a response and receive individual attention.

Pawz has made a commitment towards ensuring that it offers clients with the best customer service and in the pursuit of this, they have set certain customer service hours. The Pawz contact service is always on hand to address any issues or concerns the client might have during a working week, that is, from Monday through Friday between 9 am and 5 pm EST. In the given hours, clients can call the toll-free number, email or personally visit the headquarters where they are assured of the best attention. Otherwise, the clients can drop a voicemail, or send an email and the team will get back to the caller at their earliest convenience.

Pawz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Pawz is 3309670171.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call Pawz mainly because of activation/ cancellation, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Pawz Website:

Pawz Help Center:

Corporate Office Address:

Pawz
3718 Everhard Rd. NW
Canton, Ohio 44718
United States

Pawz Rating Based on 6 Reviews

Rating details

1.5
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Advertised vs Delivered
Location

Rating stats

Rating trend

Summary of Pawz Customer Service Calls

62 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pawz?

Shipping and Delivery Question:

  • “Never received order”
  • “Did not get shirt”
  • “Wrong order arrived”

Product/ Service Question:

  • “Defect in product”
  • “Faulty product”

Activation/ Cancellation Question:

  • “Cancel”
  • “Unsubscribe NOW!”

Account Question:

  • “Need account help”

Request for Information Question:

  • “Questions about assembly missing part Miss drilled parts”
  • “Checking on order”

Refund Question:

  • “Refund for calming dog collar”

Return/ Replace Question:

  • “Return”

Other Question:

  • “To get a free t-shirt”
  • “Unhappy with shirt”
  • “Mistake on order I just placed.”

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