Paul's Jaguar took it upon themselves to Modify a Jaguar center console that I had ordered.When I returned it to be corrected, Paul's Jaguar Spliced a piece of leather on it instead of providing a Professionally recovered console.
Paul's Jaguar customer service is the worst I have experienced in a long time. They offer no apologies and make you feel like you did something wrong. Paul's Jaguar was given an opportunity to address the issue and Paul's Jaguar decided to minimize their costs and take short cuts. The result was a very dissatisfied customer.
Paul's Jaguar needs to rethink their customer service attitude and treat every customer like they were their best customer. Paul's Jaguar needs to remember...
Customer Service is everything!I would think twice before buying from Paul's Jaguar!
More Review Details
- Monetary loss:
- Product or service
- Jaguar Center Console
- Review category
- Service Centers and Repairs