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Contact Paul Rich Customer Service

How to Reach a Person at Paul Rich

Verified Contact Information

Toll-Free Number:

  • 1-833-869-0336
Call customer service
Send Message

Customer Service:

  • 1-844-559-1854

Paul Rich Emails:

Customer Service
privacy@paul-rich.com
Privacy Inquiries

Paul Rich Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Paul Rich Phone Number
1 (833) 869-0336
Average Calls duration
19 seconds
Most Popular Paul Rich Email Address
support@paul-rich.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Paul Rich?

Most Popular Number:

(833) 869-0336
Total calls: 82 Last call: Mar 17, 2026

To talk with the Paul Rich customer service manager by phone regarding immediate matters, dial 833-869-0336 or 844-559-1854. Both lines are designed to ask about men’s and women’s collections of watches and accessories, resolve order matters, request wholesale inquiries, etc. If you want to receive detailed answers, formulate your inquiry in the best way. Are both lines busy? Use an alternative way to communicate with the Paul Rich customer service representative, namely send a message to a virtual assistant. To open the online chat option, go to the “Contact Us” page and click on the “Live chat” button.

If you choose a written communication, send a letter to the following Paul Rich email: help@paul-rich.com. The company team accepts any appeals related to orders, warranty, returns, account, and other issues there. If you have privacy policy inquiries, such as exercising any of the rights, apply to the company by using the following Paul Rich contact: privacy@paul-rich.com. Prefer to communicate with the manager on social networks? The company provides the ability to go to one of them in one click. It is available in the form of social network icons at the bottom menu of the official company website.

The Paul Rich headquarters is located in the United States. If you are going to visit the central office to discuss cooperation, business ideas, or other matters, write down the detailed Paul Rich address: PAUL RICH GROUP LLC 54 MEMORIAL PL UNIT 3 ELMWOOD PARK 07407 NEW JERSEY, UNITED STATES. Be sure to learn it carefully before you meet with the company representatives. Plotting the detailed route on the map is the best way to orient in the area where the main office is located.

PissedConsumer Club

Contact Information

Paul Rich Website:

Paul Rich Help Center:

Corporate Office Address:

Paul Rich Group LLC
42-20 24th St., Apt. 16C
Long Island City, New York 11101
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30am - 9:30pm (CEST)

More contact details

Summary of Paul Rich Customer Service Calls

118 TOTAL
CALLS
00:19 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Paul Rich?

Shipping and Delivery Question:

  • “Package”
  • “Parcel”
  • “Missing item”

Request for Information Question:

  • “Need help for trafficking”
  • “Got a question”
  • “To inform Rich about a recognition for Lebron”

Product/ Service Question:

  • “Broken”
  • “Purchase”
  • “My watch broke”

Return/ Replace Question:

  • “Return”
  • “I didn't add a address to my order in my watch was returned”
  • “Return n reduce”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my order”

Refund Question:

  • “Refund for the watch”
  • “Refund”

Payments and Charges Question:

  • “Unauthorized charge”

Other Question:

  • “My order”
  • “About watch”
  • “Wrong watch”

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