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Contact Paul Rich Customer Service

Paul Rich Phone Numbers and Emails

Toll-Free Number:

  • (833) 869-0336
Call customer service
Send Message

Customer Service:

  • (844) 559-1854

Paul Rich Emails:

Customer Service
Legal
Privacy Inquiries
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How to Contact Paul Rich?

Most Popular Number:

(833) 869-0336
Total calls: 68 Last call: May 20, 2025
author avatar
PissedConsumer Reporter

To talk with the Paul Rich customer service manager by phone regarding immediate matters, dial 833-869-0336 or 844-559-1854. Both lines are designed to ask about men’s and women’s collections of watches and accessories, resolve order matters, request wholesale inquiries, etc. If you want to receive detailed answers, formulate your inquiry in the best way. Are both lines busy? Use an alternative way to communicate with the Paul Rich customer service representative, namely send a message to a virtual assistant. To open the online chat option, go to the “Contact Us” page and click on the “Live chat” button.

If you choose a written communication, send a letter to the following Paul Rich email: help@paul-rich.com. The company team accepts any appeals related to orders, warranty, returns, account, and other issues there. If you have privacy policy inquiries, such as exercising any of the rights, apply to the company by using the following Paul Rich contact: privacy@paul-rich.com. Prefer to communicate with the manager on social networks? The company provides the ability to go to one of them in one click. It is available in the form of social network icons at the bottom menu of the official company website.

The Paul Rich headquarters is located in the United States. If you are going to visit the central office to discuss cooperation, business ideas, or other matters, write down the detailed Paul Rich address: PAUL RICH GROUP LLC 54 MEMORIAL PL UNIT 3 ELMWOOD PARK 07407 NEW JERSEY, UNITED STATES. Be sure to learn it carefully before you meet with the company representatives. Plotting the detailed route on the map is the best way to orient in the area where the main office is located.

Paul Rich Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Paul Rich is 8338690336. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday. The average call time is 17 seconds.

  • Be prepared for the call as Paul Rich may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Paul Rich Website:

Paul Rich Help Center:

Corporate Office Address:

Paul Rich Group LLC
42-20 24th St., Apt. 16C
Long Island City, New York 11101
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:30am - 9:30pm (CEST)

More contact details

Paul Rich Rating Based on 7 Reviews

Rating details

1.6
more details
Diversity of Products or Services
Customer service
Delivery Service
Product or Service Quality

Rating stats

Rating trend

Summary of Paul Rich Customer Service Calls

104 TOTAL
CALLS
00:17 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Paul Rich?

Shipping and Delivery Question:

  • “Delayed”
  • “Never received my order”
  • “Delivery”

Product/ Service Question:

  • “Broken”
  • “Purchase”
  • “My watch broke”

Return/ Replace Question:

  • “Return”
  • “I didn't add a address to my order in my watch was returned”
  • “Return n reduce”

Request for Information Question:

  • “Got a question”
  • “To inform Rich about a recognition for Lebron”
  • “I wanna speak to rich Paul as it is important”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my order”

Refund Question:

  • “Refund for the watch”
  • “Refund”

Payments and Charges Question:

  • “Unauthorized charge”

Other Question:

  • “About watch”
  • “My order”
  • “Wrong watch”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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