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Contact Pathfinder Bank Customer Service

How to Reach a Person at Pathfinder Bank

Verified Contact Information

Toll-Free Number:

  • 1-800-811-5620
    Toll Free
Call Now

Customer Service:

  • 1-315-676-2265
    Central Square, NY
  • 1-315-752-0033
    Cicero, NY
  • 1-315-592-9545
    Fulton, NY
  • 1-315-387-3437
    Lacona, NY
  • 1-315-593-4400
    Liverpool, NY
  • 1-315-963-7248
    Mexico, NY
  • 1-315-343-2577
    Oswego, NY (Downtown Drive-Thru)
  • 1-315-343-4483
    Oswego, NY (Plaza Office)
  • 1-800-444-6938
    Report a Lost or Stolen Credit Card
  • 1-800-472-3272
    Report a Lost or Stolen Debit Card
  • 1-973-682-2652
    Report a Lost or Stolen Debit Card (Outside the U.S.)
  • 1-315-207-8020
    Syracuse, NY
  • 1-315-532-6364
    Utica, NY
  • 1-315-343-0057

Customer Service:

contactus@pathfinderbank.com
Send Message

Pathfinder Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pathfinder Bank Phone Number
1 (800) 811-5620
Average Calls duration
3 minutes
Issue Resolution Rate
Medium (40% reported full resolution)
Pathfinder Bank Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
100% phone
View full overview

How to Contact Pathfinder Bank?

Users with general queries and concerns can contact the company agents via the toll-free helpline, 1-800-811-5620, between business hours. The company has also published the customer service number 1-315-676-2265 so clients can contact its office in Central Square for information and help. Clients in Cicero can seek assistance via 1-315-752-0033 between the Pathfinder Bank hours. The helpline, 1-800-472-3272, is active to report lost or stolen debit cards. Consumers outside the US can use 1-973-682-2652 for similar purposes. For efficient assistance when calling, use the number for the relevant company branch and reach out between business hours.

Unlike the published helplines, Pathfinder Bank's customer service handles all queries and concerns via a single email, contactus@pathfinderbank.com. Since that is the only Pathfinder Bank email, the request volume is usually high, and responses can take a few hours or days. That makes it comparatively less feasible than calling Pathfinder Bank support for urgent matters. Emailing can also be risky to share confidential and sensitive issues. In such cases, clients can mail or visit the company headquarters, Pathfinder Bank, at 214 West First St., Oswego, New York 13126, United States, for better assistance.

Pathfinder Bank's hours of operation are unspecified. However, the customer service team tries to respond to each request efficiently. Clients unable to receive timely assistance should explain their problem in detail and relay it via the most feasible contact method, depending on the nature of their issue. You can also resolve your problems through self-help by consulting the featured information on the company website.

To reach Pathfinder Bank customer service online, open the company website in your browser and click Contact Us on the homepage. That will direct you to a new page with several methods to seek help with aspects related to personal, business, municipal, and investments. Users can also find several convenient methods for digital banking on the same page. To submit a request for assistance, complete the online form by providing your name, email, phone number, and message. After reviewing it, Pathfinder Bank support will respond within a day or two.

PissedConsumer Club

Contact Information

Pathfinder Bank Website:

Pathfinder Bank Help Center:

Corporate Office Address:

Pathfinder Bank
214 West First St.
Oswego, New York 13126
United States

Other Info (opening hours):

Other Locations:

5 W. First St. S.

Fulton, NY 13069


6194 State Route 31

Cicero, NY 13039


109 West Fayette St.

Syracuse, NY 13202

More contact details

How Customers Rate Pathfinder Bank Support?

5.0 / 5
Good

Based on 16 calls to Pathfinder Bank customer support through PissedConsumer.com and 1 survey response.

Total Calls
16
Avg Call Duration
03:05
Issues Resolved
40%

Why Customers Call Pathfinder Bank?

Top Reasons of Customers Calls

  • Cards 33%
  • Request for Information 25%
  • Payments and Charges 17%
  • Activation/ Cancellation 8%
  • Return/ Replace 8%
  • Account 8%

Cards

33%
  • "Card not working"
  • "Card being declined but online statement says I have money"
  • "Restricted card"

Request for Information

25%
  • "Problems with checking accounts"
  • "No way to check balance unless at atm"
  • "Questions on my account"

Payments and Charges

17%
  • "Trying to use my debit card and it was denied twice for questionable fraud. Sick of this crap"
  • "Need new debit card"

Activation/ Cancellation

8%
  • "Cancel a transaction"

Return/ Replace

8%
  • "Change my aaddress"

Account

8%
  • "Crd balance"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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