Paternity USA Phone Numbers and Emails

Toll-Free Number:

  • (877) 786-9543

Paternity USA Email:

Paternity USA Contact Information

Paternity USA Website:

Paternity USA Help Center:

Corporate Office Address:

Genetic Testing Laboratory
Genesis Center - A P.O. Box 30001, 3655 Research Drive
Las Cruces, NM 88003
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Paternity USA Rating Based on 3 Reviews

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Summary of Paternity USA Customer Service Calls

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Why Do People Call Paternity USA Customer Service?

Shipping and Delivery Question:

  • “DNA tracking order”

Payments and Charges Question:

  • “Didnt recieve instructions after payment”

Other Question:

  • “Resultw”
  • “Genreal”


Paternity USA Privacy Policy understand that DNA testing is a private issue. At PaternityUSA, Paternity USA are dedicated to The Customer's privacy and securing The Client's personal information. The Company appreciate The Client's trust and know how important it is to The Client of Paternity USA how The User's personal information is protected. This notice describes Company's privacy policy. By visiting, The Client of Paternity USA are accepting the practices described in this Privacy Notice and agree to hold harmless. When Website collect The User's personal information, Paternity USA will advise of what information The company is collecting, how will use it, and with whom Paternity USA may share it. will give The User choices about the ways Website use and share The User's personal information, and website will make effort to respect the choices The User of company services make. The company will collect only as much information as Paternity USA need for the identified purposes, and won't use it for other purposes without obtaining consent.
To read more:
Paternity USA FAQ
To that end, Website have compile a complete DNA testing FAQ page to answer many of the questions The Customer mat have. Paternity USA's' lab is the world's largest and most trusted private relationship testing laboratory with perfect scores on the last 16 inspections by the AABB, NYSDOH, and CAP, among others. This translates into the most accurate and reliable testing on the market. All test kits contain complete collection instructions. The collection process is simple. Paternity USA need 4 swabs per person. The swabs should be rubbed against the inner cheek and gums, one for each quadrant of the mouth. The DNA will be in skin cells that are collected on the swabs in this procedure, not in the saliva. The samples should be placed in sample envelopes as instructed, label the envelopes, then put all sample envelopes the included prepaid mailing envelope to be sent by mail back to Paternity USA's' laboratory.
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Paternity USA Pros and Cons

Pros: Cheap, Great value and results very accurate

Cons: Service, Honestly none


Paternity USA is a medical laboratory that conducts a broad range of DNA tests, including home based. Paternity USA is an A.A.B.B. accredited business based on the premises of the New Mexico State University. Unlike most other laboratories, Paternity USA uses 16 generic markers in their researches, which is the most extensive, and ensures the highest level of accuracy. The company provides home paternity test kits for the ease of collection of DNA samples. Every order is shipped overnight by FedEx, and the results take 3 to 5 days to arrive. In addition to paternity DNA tests, Paternity USA also conducts sibling, grandparent and aunt/uncle DNA testing. In terms of validity, the company produces legal (court admissible) and non-legal paternity results.

Paternity USA reviews and complaints

Paternity USA is ranked 125 out of 2172 in Hospitals, Clinics and Medical Centers category

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