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Contact Patch Customer Service

Patch Phone Numbers and Emails

Toll-Free Number:

  • (888) 691-8988
    Advertising Inquiries
Call customer service
Send Message

Patch Emails:

Customer Service
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Privacy Inquiries
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How to Contact Patch?

Most Popular Number:

(888) 691-8988
Advertising Inquiries
Total calls: 29 Last call: Jan 29, 2025
author avatar
PissedConsumer Reporter

Patch provides the following phone number, 888-691-8988. Call this line if you have advertising inquiries. To solve other matters, dial 212-206-4400. Before you apply to the specialist, prepare all the questions you want to know the answers to and write them down in the notebook to have them at hand during the discussion of a particular issue.

To communicate with the Patch customer service specialist in writing, use the following email address: support@patch.com. It will be useful for you if you have questions regarding posting on Patch, editing your post, managing or deleting your account, terms of use, etc. If you wish to post an article by yourself, email contributors@patch.com. Have questions about the privacy policy? Use the following Patch contact: privacy@patch.com.

You’ll find the Patch head office at the following address: Planck, LLC 134 W 29th Street, 11th Floor, New York, New York 10010, United States. Before you go there, plot the detailed route from your home or another location to the Patch headquarters on the map.

The Patch customer service team is usually available during the following business hours: Monday through Friday, from 9 a.m. to 6 p.m., local time. As the company may change its schedule, ask about it in addition by sending a letter to support@patch.com.

The ability to contact the Patch specialist via the official company website is available on the “Contact Patch” page. Just click on “Contact Patch” in the “Support” block at the bottom menu to open it. If you have a Patch customer service request, click on the “Contact Us” blue button. If you are interested in advertising your business across America, click on “Advertise with Patch” and when you are on a separate page, follow the telephone number or fill out a contact form on the left.

Patch Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Patch is 8886918988.

  • The longest wait times are on Wednesday, while the shortest are on Sunday.

  • People call Patch mainly because of request for information, account, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Patch Website:

Patch Help Center:

Corporate Office Address:

Planck, LLC
134 W 29th Street, 11th Floor
New York, New York 10010
United States

Patch Rating Based on 4 Reviews

Rating details

1.9
more details
Exchange, Refund and Cancellation Policy
Style and Design
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Patch Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Patch?

Request for Information Question:

  • “Need help signing up for associate upgrade to”
  • “Questions about my subscription”
  • “Help posting an event but stuck on enter an URL”

Shipping and Delivery Question:

  • “I have just collected my parcel from my neighbour and the box is dented and the glass vase and plant are smashed”
  • “I keep getting deliveries that I never ordered”
  • “No more shipping”

Account Question:

  • “Made account not showing”
  • “New member”

Activation/ Cancellation Question:

  • “Want to cancel order”
  • “To cancel an order”

Payments and Charges Question:

  • “I was charged twice WHY? this is the bandoo patches ....yes?”

Cards Question:

  • “Change credit card”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “You emailed be that you would be reaching out and setting up call with me months ago. I have emailed several times to connect with you to set the call up and I have had no response.”

Return/ Replace Question:

  • “Return product”

Other Question:

  • “Upgrade”
  • “Edit”
  • “My money”

Compare Patch Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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