For general sales, you can call PassTime customer service US at 1-800-828-1564. For fleet sales, call 1-866-384-3791. The US corporate office PassTime phone number is 1-877-727-7846. For sales in Canada, you can call PassTime Canada at 1-866-694-9101. The agent answering your call will transfer the call to someone who can assist.
If you prefer to communicate in writing, you can use the PassTime email facility. For general information, send your email to info@passtimegps.com. If you have US sales inquiries, email customer service at SALES@passtimegps.com. For Canada sales inquiries, send your email to CANADA@passtimegps.com. If you want to work with PassTime, email your details to JOBS@passtimegps.com. You can expect a response within 2 to 3 days. If you need an urgent response, please call customer service rather than email the company.
PassTime headquarters in the United States is at 861 Southpark Drive, Suite #200, Littleton, Colorado 80120, United States. The Canada office is at 100-5118 North Fraser Way, Burnaby, BC V5J 0H1, Canada. If you have unresolved issues, you can request an appointment with someone at either of these offices. If it is impossible to visit an office, you can mail a detailed letter to headquarters.
You can contact the support team online via the PassTime website. Go to the website and click on “Contact Us”. Then click on the chat icon. The virtual assistant will help you. Alternatively, you can fill out the message form on your screen. Ensure you complete all the fields and indicate how PassTime can assist you. A representative will contact you as soon as possible.
