I chatted with Jennifer to be confirmed I am getting a new RCDD-002 exam by paying $109.00.As soon as I downloaded the product, it appeared to be out-dated version.
Contacted tech support, Vincent, he falsely confirmed me again it was the latest version. I claimed Paypal, but it said no refund possible because it was an intangible item. Be aware and careful, Paypal buyers!! Paypal's purchase policy is tricky as well, and Pass-guarantee.com has been fully taking advantage of this gray area.
I took the test, and failed as expected.
I requested money back to Pass-guarantee.com saying 24 hours response time, but no replies yet even I sent an email.One of the worst customer service company I have ever seen.
More Review Details
- Reason of review:
- Damaged or defective
- Product or service
- Rcdd-002 Exam
- Review category