Party City Staff Review from Oshawa, Ontario
2 comments
I went to place an order for balloons for baby to arrive soon . I found nice balloons went to pay for order to find out i had to according to the angry frustrated employee at the till tell him exact date i needed balloons for so they eould be ready for me. I asked why when baby was born could i not pick up balloons next day he told me i t wasnt possible.
Reason of review: Poor customer service.
Location: Oshawa, Ontario
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Latex balloons only last 6-8 hours if you want them to last 24-48 hours you need to ask for high float. It's an additional cost per balloon.
At my store it's 15 cents a balloon. Mylar/foil ones don't need high float. But when placing an order you do need a specific time and date. Otherwise it can't be done.
They can not and will not blow up balloons for a random pick up time. But now you know for next time. Also if the party is on a Saturday. All stores are PACKED so don't bring in balloons and expect to have them blown up immediately.
You will a put on a wait list. always order Saturday balloons a day or two in advance.
and never leave them in a car. 10 minutes in a car and pop pop pop all gone.
To place a balloon order, you have to give them a time that you want to pick the order up. Balloons only float a limited amount of time, so if you want an order for them, meaning you'd come in at a specific time and they're ready for you to pick up and go, then you need a date and time you will be there. Otherwise, just bring the balloons back with the receipt and have them inflated.