Contact PartSelect Customer Service
How to Reach a Person at PartSelect
Verified Contact Information
Toll-Free Number:
-
1-888-738-4871
Customer Service:
-
1-855-343-0066
-
1-888-738-4935
PartSelect Emails:
Customer Service
Legal
Privacy Inquiries
Media
PartSelect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular PartSelect Phone Number
1 (888) 738-4871
Average Hold Time
00:00:41
Average Calls duration
3 minutes
Most Popular PartSelect Email Address
customerservice@partselect.com
PartSelect Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Call Volume by Day
View full overview ›
PartSelect Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular PartSelect Phone Number | 1 (888) 738-4871 |
| Average Hold Time | 00:00:41 |
| Average Calls duration | 3 minutes |
| Most Popular PartSelect Email Address | customerservice@partselect.com |
| PartSelect Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| PartSelect Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Request for information, return/ replace, shipping and delivery |
| Prepare before the call to PartSelect | Order id or tracking number or first and last name |
Call Volume by Day
Contact Information
PartSelect Website:
PartSelect Help Center:
Corporate Office Address:
PartSelect.com
415 Willow St.
Truro,
Nova Scotia
B2N 6T2
Canada
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 12:00am
Summary of PartSelect Customer Service Calls
35
TOTAL
CALLS
CALLS
02:41
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PartSelect?
Request for Information Question:
- “Check status on part”
- “I didn’t get a confirmation or order number but was charged”
- “To inquire about a refund”
Return/ Replace Question:
- “Return”
- “Returned wrong part”
- “Return item”
Shipping and Delivery Question:
- “I did not receive my part for my range”
- “Track my package, no tracking number”
- “Since August 28, I ordered a Jumbo shelf you told me that it was shipped September 12. I never receive the delivery. My order number is 26755688”
Staff Question:
- “My refrigerator's making the same loud noise as it was back in november.It was serviced, I believe in january”
- “My refrigerator is making the noise after it was serviced back in january”
Activation/ Cancellation Question:
- “Cancelled order”
Product/ Service Question:
- “Purchase parts”
Other Question:
- “Check-in to see if my part mail out”
- “Order parts”
- “Haven’t received my order order number 26380111”
Compare PartSelect Customer Service To
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PartSelect