PartsAvatar Phone Numbers and Emails

Toll-Free Number:

  • (844) 850-5333
Send Message

PartsAvatar Emails:

Customer Service
Payments, Returns, Shipping
Sales/ Reservations
Is this your business?
PissedConsumer Club

Contact Information

PartsAvatar Website:

PartsAvatar Help Center:

Corporate Office Address:

Parts Avatar Inc.
286 Rutherford Rd S, UNIT 1
Brampton, Ontario L6W 3K7
Canada

Other Info (opening hours):

Store Hours:

Monday - Friday: 9 AM - 5 PM EST

Saturday and Sunday: Closed


Other Location:

#101, 18211-105 Avenue

Edmonton AB T5S 2L5

More contact details

PartsAvatar Rating Based on 24 Reviews

Rating details

1.8
more details
Customer service
Delivery Service
Product or Service Quality
Location

Rating stats

Rating trend

How Good is PartsAvatar's Customer Service?

Amayah Fai
Amayah Fai
Feels Disappointed | Mar 23, 2024

Left 10 messages & no one has called me back gave me vin by o response

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Lashone Hqr
Lashone Hqr
Feels Satisfied | Oct 12, 2023

No on answered the phone, had to use live chat.

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Darelle Tun
Darelle Tun
Feels Disappointed | Sep 26, 2023

I tried twice to call but no response, and left the message but didn't receive any call back.

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Lavora Daa
Lavora Daa
Feels Neutral | Sep 20, 2023

Need more work to be done on the returns to slow plus if you guys wanna give me a 30 day limit and I’m probably at my 50s day and I’m still asking you guys for help still it’s too slow need to get things done I got a vehicle to get on the road and I don’t got my part for it. Sent me the wrong with the game. Thank you guys have a good day bye

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Alan W Dnw
Alan W Dnw
Feels Disappointed | May 25, 2023

Took a couple of days to get my money back but finally resolved

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Summary of PartsAvatar Customer Service Calls

242 TOTAL
CALLS
01:11 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PartsAvatar?

Request for Information Question:

  • “About my parts I ordered”
  • “To confirm information on vehicle before ordering parts”
  • “Need help with a order i ordered last week”

Shipping and Delivery Question:

  • “Never received parts as ordered”
  • “Wrong item shipped”
  • “Wrong address”

Return/ Replace Question:

  • “Return part that does not fit”
  • “Exchange”
  • “A gore return I sent”

Product/ Service Question:

  • “Trouble completing order and payment.”
  • “Statis of my warranty claim”
  • “Following up on warranty”

Payments and Charges Question:

  • “Fraudulent purchase”
  • “Wrong amount charged”
  • “Payment option”

Staff Question:

  • “Bad Custer service”
  • “Comstomer service”
  • “Poor customer service”

Refund Question:

  • “Refund”
  • “Says you sent refund and needs to confirm nothing has bin sent need parts asap”

Account Question:

  • “I can't get into my account”

Cards Question:

  • “Credit card charge”

Activation/ Cancellation Question:

  • “My order was was canceled. But my account was charged. I never received the order. Order no is 80GGJC0OL”

Other Question:

  • “Parts”
  • “Ordered parts”
  • “Part”

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