The Parts Town phone number, 1-800-438-8898, is a toll-free helpline for general queries and complaints. Clients requesting assistance with a specific or technical concern can call Parts Town customer service at 1-630-620-1635 between business hours. For legal issues and inquiries, 1-630-866-4385 is the contact number for the relevant department. When calling the company agent, one should provide all the required information, including their details and those concerning the issue. That would help the agent verify their identity and provide better assistance.
Customers can use one of the following emails to contact the company agents. For accounting and billing concerns, contact the relevant agent at accounting@partstown.com. Those consulting Parts Town customer service for returns can write to returns@partstown.com. To relay a warranty issue or inquiry to the relevant agent, email warranty@partstown.com between business hours. Consumers can also use customerservice@partstown.com for similar purposes. For legal issues and concerns, consult the respective department at compliance@partstown.com. The email salestax@partstown.com is available to contact the sales and reservations department for tax information.
Clients unable to resolve their problems via online consultation can visit the Parts Town headquarters at 1200 Greenbriar Dr, Addison, Illinois 60101, United States. That would ensure better assistance and an exceptional experience. Users visiting the Parts Town address should book a prior appointment in the relevant department and arrive between 8:00 AM and 9:00 PM ET on weekdays for efficient assistance. If that seems inconvenient, consider sending a letter to the company's headquarters and expect your issues to be addressed within a few days or weeks.
To contact the customer support team via the Parts Town website, click "Contact Us" on the homepage to be directed to several options. Users with urgent queries and concerns can call the toll-free number between the specified hours for efficient assistance. You can also reach Parts Town customer service via email or fax at 1-888-513-0259. To initiate an online conversation with a company agent, click the live chat icon located in the bottom right corner of the page. Clients with questions about billing, returns, and warranties can click the respective links to get directed to the experts for assistance.
