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Contact Parts Giant Customer Service

Parts Giant Phone Numbers and Emails

Toll-Free Number:

  • (888) 575-6570
Call customer service
  • (616) 606-0889

Parts Giant Email:

legal@partsgiant.com.terms
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How to Contact Parts Giant?

Most Popular Number:

(888) 575-6570
Total calls: 68 Issues resolved: 3 Last call: Jul 8, 2025
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PissedConsumer Reporter

Parts Giant Customer service phone number is 888-575-6570. Currently, the company is handling a huge amount of emails, orders and phone calls, and recommends customers sending their requests via the “Contact Us” form.
Customer support department operation hours are Monday through Friday from 10 am to 6 pm EDT. The company is closed on weekends.

While there is no customer service Parts Giant email address, customers can reach out to the company via phone or the “Contact Us” form. Parts Giant receives a lot of requests and phone calls, so the company suggests its clients contact the customer service department using the online form. To open it, scroll down the main page and click the “Contact Us” button. You will see the “Send us a message” form. Select your question type, provide your full name, email address, order number (if any), and describe your inquiry. Once you click the “Send Message” button, your request will be forwarded to the Parts Giant customer service representatives.

Company's headquarters is located in Michigan. The full Parts Giant address is Parts Giant, 4665 Broadmoor Ave SE, Suite 140, Grand Rapids, MI 49512. Use it to contact the company via regular mail.

All customers can contact the Parts Giant via phone or via the website. According to the company, currently the most effective way to reach out to the customer care team is to send a message online. To do that, scroll down the Parts Giant website page and click the “Contact Us” button. Afterward, fill out the form by providing all the requested information.

Parts Giant customer support team is available Monday through Friday from 9 am to 6 pm EDT. The customer care department is not available on the weekends. Customers can reach out to the company by phone or by sending a message via the “Contact Us” form.

Parts Giant Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Parts Giant is 8885756570. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call Parts Giant mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Parts Giant Website:

Parts Giant Help Center:

Corporate Office Address:

4665 Broadmoor Ave SE Suite 140
Grand Rapids, Michigan 49512
United States

Other Info (opening hours):

Support Hours:
Monday–Friday: 10–6 EDT
Weekends: Closed

More contact details

Parts Giant Rating Based on 7 Reviews

Rating details

1.9
more details
Value for money
Turnaround Time
Diversity of Products or Services
Billing Practices

Rating stats

Rating trend

Summary of Parts Giant Customer Service Calls

81 TOTAL
CALLS
00:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Parts Giant?

Shipping and Delivery Question:

  • “Missing part I ordered only one delivered but says both parts are delivered”
  • “Package never cane”
  • “Wrong part”

Return/ Replace Question:

  • “Return”
  • “Exchange damaged during shipping part”
  • “Exchange a part for the right one”

Request for Information Question:

  • “Looking for a part”
  • “Question about my item”
  • “Because I ordered a part and I wanted to ask a question about my part”

Product/ Service Question:

  • “Damaged part”
  • “Broken part”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel my order”

Cards Question:

  • “Tgey put my money back on my card”

Other Question:

  • “Parts order”
  • “I received the wrong air mass flow sensor”
  • “Jjhgg”

Compare Parts Giant Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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