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Contact Parkdean Resorts Customer Service

How to Reach a Person at Parkdean Resorts

Verified Contact Information
  • +44 344 335 3523
    If you are an Owner with us

Customer Service:

  • +44 333 207 9117
    Buying a holiday home with us
  • +44 344 335 3580
    Groups and Tours
  • +44 191 256 0795
    Switchboard
  • +44 344 335 3486

Media:

  • +44 121 262 3900

Sales/ Reservations:

  • +44 330 123 4986
    Group Booking
  • +44 330 123 4850
    Holiday Sales
  • +44 344 381 9128
Send Message

Customer Service:

groupenquiries@parkdean-resorts.com
Groups and Tours
own.yourown@parkdean-resorts.com
Buying a holiday home with us
customer.relations@parkdean-resorts.com

Business Customer Service:

partnerships@parkdean-resorts.com
Commercial Partnerships

Complaints/ Feedback:

ownership.feedback@parkdean-resorts.com
Holiday Home Ownership Customer Relation Enquiries

Jobs/ Career:

careers@parkdean-resorts.com

Legal:

dpo@parkdean-resorts.com
Privacy Inquiries
heretohelp@parkdean-resorts.com

Media:

parkdeanresorts@fsc.uk.com
opt.out@pardean-resorts.com
Opt-out of Marketing Emails

Parkdean Resorts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Parkdean Resorts Phone Number
+44 333 207 9117
Most Popular Parkdean Resorts Email Address
customer.relations@parkdean-resorts.com
Issue Resolution Rate
Low (15% reported full resolution)
Parkdean Resorts Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
85% phone, 15% email
View full overview

How to Contact Parkdean Resorts?

Parkdean Resorts provides several phone numbers to reduce the overwhelming of a single line. Dial +44-333-207-9117 to get in touch with the customer service representative regarding buying a holiday home. If you are interested in a new booking, call 0344-3819128. For group bookings with 3 or more accommodations, contact the company at 0330-1234986. The rest of the Parkdean Resorts contacts are available on the “Contact Us” page. To open it, follow “Contact Us” at the bottom menu of the official company website.

If your matters do not require immediate attention from the company specialist, use written support via the following Parkdean Resorts email: customer.relations@parkdean-resorts.com. You can ask for general information about holiday parks there. If you are interested in group tours, email groupenquiries@parkdean-resorts.com. To discuss commercial partnerships, contact Parkdean Resorts at ownership.feedback@parkdean-resorts.com. Want to join the company’s team? Email careers@parkdean-resorts.com.

Parkdean Resorts provides a convenient way to contact the dedicated specialist online directly via the official company website. First, scroll to the bottom menu and click on "Contact Us". Such an action will lead you to a separate page with multiple communication options to suit your preference. Open the “Holidays”, “Owners”, or “Corporate” block depending on your needs, and click on the telephone number or email address.

The Parkdean Resorts central office is located at the following address: One Gosforth Park Way, Gosforth Business Park, Newcastle Upon Tyne, England NE12 8ET, United Kingdom. This location serves as the key place for administrative functions. You can send any official correspondence, such as legal documents or formal business inquiries, there.

Currently, there is no dedicated Parkdean Resorts chat option. However, you can send a message on the Facebook, Instagram, or other social media pages. To go to it in one click, the company has placed appropriate clickable icons at the bottom menu of its site.

PissedConsumer Club

Contact Information

Parkdean Resorts Website:

Parkdean Resorts Help Center:

Corporate Office Address:

Parkdean Resorts UK Limited
One Gosforth Park Way, Gosforth Business Park
Newcastle Upon Tyne, England NE12 8ET
United Kingdom

Other Info (opening hours):

Hours:

Monday - Saturday: 9:00am - 7:00pm

Sunday: 10:00am - 6:00pm

More contact details

How Customers Rate Parkdean Resorts Support?

4.0 / 5
Good

Based on 66 calls to Parkdean Resorts customer support through PissedConsumer.com and 2 survey responses.

Total Calls
66
Issues Resolved
15%

Why Customers Call Parkdean Resorts?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 30%
  • Request for Information 18%
  • Product/ Service 14%
  • Activation/ Cancellation 7%
  • Refund 5%
  • Payments and Charges 5%
  • Account 5%
  • Website/ Application 5%
  • Return/ Replace 4%
  • Staff 4%
  • Shipping and Delivery 2%

Customer Inquiries & Issues

30%
  • "Amend due to surgery"
  • "Trying to upgrade"
  • "Enquiries about caravan booked for nextay"

Request for Information

18%
  • "ID verification"
  • "information"
  • "About my hoilday"

Product/ Service

14%
  • "Complaint"
  • "Complain"
  • "Emergency Boiler repair"

Activation/ Cancellation

7%
  • "I have to cancel booking"
  • "Cancel holiday"
  • "Cancellation advice"

Refund

5%
  • "Refund"

Payments and Charges

5%
  • "To pay bill"
  • "Deposit charge"
  • "Unresolved payment query"

Account

5%
  • "Wrong email"
  • "Account closed but being chased by debt collectors"
  • "Membership cards"

Website/ Application

5%
  • "Your website crashed while I my holiday from Durham to wales, the payment has been taken but the website still shows same Durham holiday and no confirmation email we arrive Friday please call me asap"
  • "To see where my upgrade is on site as copd and may need mobility scooter"
  • "To discuss my site fees"

Return/ Replace

4%
  • "Change contact name"
  • "Need to change to a dog friendly holiday"

Staff

4%
  • "Daughter is staff at Sanford branch and hasn't been paid and date keeps being pushed back but we need that money for medical reasons"
  • "Trying to contact owners service"

Shipping and Delivery

2%
  • "Delay holiday"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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